What are the responsibilities and job description for the Admissions Assistant- 2nd Shift position at Isaiah House Inc?
Description:
Isaiah House is looking for a dedicated and driven person to take on the role of Admissions Assistant at our Oliva center in Louisville, KY. This will be a 2nd shift position.
Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.
Employees receive benefits that include
- Medical, dental, and vision insurance
- Basic life insurance at NO COST to you
- 401(k) matching
- Paid holidays
- The joy and satisfaction of working for a company with a higher purpose!
Apply now to join our team and make a difference in the lives of others.
JOB SPECIFIC FUNCTIONS:
- Maintain a working knowledge of and adhere to all IH policies and procedures including HIPAA compliance
- Stay current on bed space and open availability each morning and throughout the day
- Answer incoming calls from potential clients and client family members to answer questions and provide reassurance
- Monitor and update the admissions feed to field questions related to Client Care Navigator referrals
- Complete detailed applications with clients over the phone
- Generate first contact email with all required information regarding a potential client
- Ensure client has active insurance or proper payment arrangement prior to scheduling
- Schedule clients for intake dates, times, and communicate that with the Admissions Coordinator
- Complete intake and admissions process within Celerity
- Communicate with attorneys, judges, and local corrections facilities to gain needed authorizations for clients to be released to Isaiah House for treatment
- Be available and attend weekly meetings with Admissions team and Coordinators
QUALIFICATIONS:
- Minimum of high school diploma, or GED.
- Prefer experience in working with various funding streams and ability to collaborate with our billing department
- Experience in crisis intervention and conflict resolution skills.
- Ability to work in a fast paced, dynamic environment.
