Exam Content Developer

Overview

(ISC)² is an international nonprofit membership association focused on inspiring a safe and secure cyber world. Best known for the acclaimed Certified Information Systems Security Professional (CISSP®) certification, (ISC)² offers a portfolio of credentials that are part of a holistic, pragmatic approach to security. Our association of candidates, associates, and members, nearly 280,000 strong, is made up of certified cyber, information, software, and infrastructure security professionals who are making a difference and helping to advance the industry. Our vision is supported by our commitment to educate and reach the general public through our charitable foundation – The Center for Cyber Safety and Education™. For more information on (ISC)², visit www.isc2.org, follow us on Twitter, or connect with us on Facebook and LinkedIn.

We strive for a true sense of belonging for all our employees and strive to foster authenticity, trust, empowerment and connectedness that leads to everyone’s success. For more information, visit www.isc2.org/dei. 

Position Summary

The Exam Content Developer is primarily responsible for supporting all aspects of the examination development process from exam blueprint creation, through item writing and form development activities, to exam delivery, analysis and item review.  The successful candidate will facilitate the creation of examinations of the highest quality through Subject Matter Expert preparation, workshop participation, form review, process documentation and procedural compliance. They will provide quality control for all exam items and forms. The Exam Content Developer must not only serve as a cybersecurity content expert with a broad understanding of relevant professional topics but also demonstrate a mastery of the principles of item construction as well. The candidate will be required to lead groups of subject matter experts from all over the world in the production of cohesive, relevant, and challenging examination items of the highest quality.

Responsibilities

• Develop and maintain (ISC)² credentialing examination content.
• Manage Reference Material Libraries used for exam development purposes ensuring accuracy and up to date references.
• Conduct item bank administration and reporting.
• Review (ISC)² examinations and examination items at various stages of development prior to publication ensuring attention to detail and accuracy.
• Review candidate comments related to exam delivery, investigate issues, and take appropriate actions based on those investigations.
• Prepare for and manage remote, virtual, and in-person examination development workshops. 
• Provide for and maintain item bank and workshop security in accordance with program guidelines.
• Consult with other (ISC)² business units concerning credential development and provide content, analytical, and scheduling information to ensure seamless integration with all aspects of product delivery.
• Work with (ISC)² test development, forensic, and other vendors to maximize the effectiveness and productivity of contractor relationships.
• Assist with examination development, administration and security policies and procedures development and documentation.
• Collaborate with the other (ISC)² business units to produce and maintain candidate information bulletins and other public facing documents related to (ISC)² credentialing exams.
• Understand and adhere to ANSI requirements as they relate to (ISC)² qualifications and respect the boundaries between test development and education functions.
• Develop and maintain volunteer informational and instructional materials for item development purposes.
• Assist with examination adaptation activities and workshops.
• Support examination forensic and test invalidation processes.
• Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. 
• Perform other duties as required.

Qualifications

• Bachelor’s Degree from an accredited university in Information Technology, Information Security, or related field is required.
• CISSP is required for this position.  Additional cybersecurity certifications, particularly those offered by (ISC)², are desirable.
• Minimum of 6 years of professional information security experience is required.
• Proficiency in one or more additional languages is desirable.

Skills/Competencies: 

• Ability to demonstrate and support the 5 Company Core Values:  Integrity, Excellence, Unity, Accountability, Agility.
• Ability to build an inclusive culture that encourages, supports and celebrates diversity; serve as a role model to promote DEI best practices.
• Must be detail oriented and meticulous, taking painstaking efforts to ensure accuracy of work.
• Excellent interpersonal skills and the ability to effectively communicate with a highly diverse and international client base.
• Excellent written and verbal communication skills required.  Public speaking and presentation experience are highly desirable.
• Ability to work under pressure of deadlines in a fast -paced environment.
• Flexibility to adapt quickly and easily to changing situation and priorities in a calm and professional manner. 
• Must have ability to concentrate and have attention to detail to ensure accuracy.
• Must have problem-solving and critical thinking abilities.
• The ability to inspire trust and confidence with peers, clients and volunteers.
• Constituent retention, volunteer management and motivational skills to support the maintenance and development of certification products
• Ability to multi-task and distribute efforts appropriately among tasks, manage competing deadlines, handle frequent interruptions and maintain a high level of productivity.

Physical & Mental:

• Willingness to travel up to 15% (some international travel may be required).
• Work normal business hours and extended hours when necessary, including weekends and holidays
• Remain in a stationary position, often standing or sitting, for prolonged periods
• Regular use of office equipment such as a computer/laptop and monitor computer screens
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components

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Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.