What are the responsibilities and job description for the Director of Quality Assurance position at iSeatz?
Our Mission
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iSeatz provides digital commerce and loyalty tech solutions that enable travel and lifestyle bookings to global customers including American Express, Expedia, and IHG Hotels. Our proprietary platform processes over $9B per year in transactions.
We have a history of long-term trusted relationships and innovation that drives tangible value to our customers through a customizable, scalable, and secure platform, a global third-party marketplace, and loyalty integration.
We aspire to put our customers at the heart of every decision and exceed their expectations with best-in-class solutions and business-value innovations.
What you’ll do
The Director of Quality Assurance reports to the Chief Technology Officer and requires strong leadership, technical expertise, and the ability to foster a culture of quality within the organization. This role is essential to ensuring the delivery of high-quality technology products that meet or exceed customer expectations and industry standards.
As the leader, you will play a key role in on-time product delivery with high quality and drive customer success through the precise testing methodology to uncover bugs and identify requirement gaps. You will be a crucial member of a top performing team that ensures the continued high quality of our digital commerce platform. You will work closely with architecture, engineering, cloud operations, product, security and data team members to ensure our customers receive the highest quality software possible.
Your Impact
- Management People Leadership
Hire, develop, evaluate, reward, and retain a highly qualified team of quality engineers that is motivated, skilled and aligned with organizational objectives.
Develop and implement the overall QA strategy and processes, aligning quality standards with organizational goals.
Design and develop test plans and test cases based upon business and design specifications focusing on specific user stories including test cases for regression of current products.
What you bring to the table
Bonus Points
Location
This role is remote and can be located anywhere inside the continental United States. iSeatz is a New Orleans-based company with Central Time Zone business hours, but feel free to work from your home office, from the beach, or from the cottage you rented for the summer!
What we bring to the table
iSeatz is among the most prominent tech employers in New Orleans. With employee engagement and community impact at the forefront of our culture, we have been named a 2020 Top Workplace by nola.com and honored as one of the CityBusinesses’ Best Places to Work since 2008, including a 1st place award in 2020, at the height of a global pandemic.
iSeatz is committed to ensuring all employees are given every opportunity to succeed and grow within and beyond their current roles and responsibilities. We work diligently to build and maintain trust among our workforce in everything we do, beginning with fostering an autonomous and thought-provoking work environment.
Micromanagement does not have a place at iSeatz. You will be trusted to use the knowledge and experience that brought you to iSeatz in tandem with the support of your manager and those around you, as needed, to deliver a high-quality end product.
We value a diverse workplace
We are committed to building and maintaining a culture of support, awareness, and sensitivity about the importance and impact of our differences and leverage these differences to build a stronger iSeatz.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact the People Operations Team at humanresources@iseatz.com.
A note about joining our workforce
At iSeatz, we’re looking for candidates who are genuinely excited about joining our fast-paced and motivated team. If you’re not enthusiastic about the opportunity to be a significant contributor; to lead with confidence, discipline, impact, thoughtfulness, innovation, and accountability; and to bring your passion and drive for this specific role to the table, we ask that you kindly refrain from applying. On the other hand, if this all sounds like you, we can’t wait to hear from you! Come help us shape the future of the travel and loyalty tech industry.
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Salary : $9
