What are the responsibilities and job description for the Office Support Specialist position at ISG Inc.?
Description
ISG is delighted to welcome a dynamic and enthusiastic Support Specialist to our Des Moines office. As a Support Specialist, you will become an integral part of ISG as an Employee Owner, collaborating closely with your fellow employee owners to achieve excellence.
ISG's Support Specialists are the heart of their home offices. Yours is a refreshed historic building conveniently located in Downtown Des Moines near the Market District, State Capitol, and East Village. By your desk, a custom mural by Chuck Hipsher enriches the lobby, while exposed ductwork, steel, and masonry honor the building’s industrial roots. A color-coded mechanical room, open floorplan, large clerestory windows, robust kitchen with coffee appliances fueled by locally sourced beans, and impressive materials library are all part of this award-winning office design. The building's meeting rooms are used not only as workspaces for ISG's multi-disciplinary team, but as hubs for community partnerships.
Interested? Here are a few more details:
ESSENTIAL DUTIES
- Support the office environment by greeting visitors and keeping general supplies well-stocked and organized
- Collaborate with a diverse team to ensure administrative tasks are handled confidentially and efficiently
- Play a key role in organizing and facilitating meetings and events, including coordinating food and refreshments, developing agendas, and preparing conference spaces
- Craft professional cover letters, pay requests, change orders, and other important documents for clients and contractors
- Review and refine engineering reports for grammar and formatting, and assist in implementing markups
- Help with overseeing and maintaining fleet vehicles
- Take charge of printing and binding specification books, plan sheets, reports, proposals, and other deliverables
- Contribute to local Accounts Payable and Accounts Receivable tasks
- Provide excellent customer service by assisting with ISG’s central phone service
- Embrace a variety of other exciting duties as assigned or instructed
QUALIFICATIONS
- Experience within architecture, engineering, construction, or government permitting is preferred, not required
- Fantastic phone etiquette and customer service skills
- Organized and eager to be a part of and support a team
- Willingness to take direction and follow through with the completion of an assigned task
- Refined proofreading, grammar and spelling skills
- Proficient in Microsoft Office, specifically Outlook, Word, and Excel
- Positive attitude with a willingness to be adaptable
ISG EMPLOYEE OWNER BENEFITS
- Medical, dental, and vision
- Paid time off, pro-rated amount available on your start date
- Paid holidays and paid volunteer time
- Paid parental leave
- Bi-annual profit sharing
- Employee Ownership Stock Plan (ESOP)
- 401K retirement plan
- Life insurance
- HSA and FSA options
- Bereavement leave
- Supplemental voluntary benefits
- Short term and long-term disability
- Parking reimbursement, varies on office location
ABOUT ISG
We are 100% owned by our employees! ISG's Employee Stock Ownership Plan (ESOP) allows for broader ownership, the ability to be directly connected to performance, and our culture of accountability and opportunism is amplified. Put simply, everyone works hard = everyone benefits, not just an elite group.
We are focused on strengths, using those talents to guide personal development and team collaboration. We are involved in our communities and lead through empowerment. Firm growth is a direct reflection of the dedication, ingenuity, and hard work each ISG owner brings to the office and field every day.
ISG's growth and sustainability are based on the unwavering belief that we need to grow for the betterment of our people and firm. We are entrepreneurial. We believe in having the right people onboard and being disciplined during good times and when faced with new challenges. And most importantly, we foster growth through positive mentorship and progressive ideas that lead to strategic, contextual based decisions. We believe that this unwavering commitment to our culture, clients, and dynamic qualities translates to better services for our partners, and that it will continue to guide ISG's future.
Learn more about ISG at http://www.isginc.com
Interested in learning more about ISG? Follow us on LinkedIn, Instagram, YouTube, Facebook, and X.
Salary : $20 - $40
