What are the responsibilities and job description for the Account Manager position at ISG ?
Responsibilities :
Build and maintain strong relationships with clients and external partners / suppliers Develop and maintain project schedules Manage project budgets to ensure profitability Plan and coordinate internal and external resources needed for successful project completion under tight, concurrent deadlines Manage workflow of research processes relating to data collection to client and internal specifications, including : o Qualitative projects : Recruitment briefings, sample management, recruiting, confirmations, study participation, quality assurance
o Quantitative projects : Briefings, sample management, questionnaire design, programming, program testing, quality assurance / data processing, open-end response coding, tabulations, data checking
Keep clients updated on project status Identify problems and work with the team to resolve issues and continually improve project performance Manage external partners Write bids and proposals for existing and prospective clients to help secure new projects Job Requirements :
B.A. and / or M.A. in a field with research, business or marketing communications emphasis preferred Strong understanding of research principles and practices Proficiency in MS Office (Word, Excel and PowerPoint) and an aptitude to quickly learn web-based survey tools, and project management software Professional experience in market research is preferred Ability to work independently and to manage multiple projects under firm deadlines Excellent time management skills with the ability to prioritize tasks effectively in a fast-paced environment Excellent communication skills – written and verbal Strong interpersonal skills with the ability to collaborate effectively in a team environment Strong critical thinking and problem-solving skills Perks & Work Environment :
Central location, near public transit and ample free parking Possible hybrid working arrangement after role proficiency established Opportunity to work on a small, collaborative team with a direct impact on projects and client relationships Benefits : Medical, Dental and 401k offered
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