What are the responsibilities and job description for the Front Desk Agent position at Ish Group of Hotels?
Job Overview
3p-11p Full time, Tuesday and Thursday off
Please text me your availability to meet with the following details:
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We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and assist guests upon arrival, ensuring a positive first impression.
- Manage reservations, check-ins, and check-outs efficiently and accurately.
- Handle guest inquiries and provide information about hotel services and local attractions.
- Maintain organized records of guest information and reservations using computer systems.
- Perform calendar management tasks for appointments and meetings as needed.
- Process payments and manage billing inquiries with accuracy.
- Collaborate with other departments to ensure seamless guest experiences.
- Provide customer support by addressing any issues or concerns promptly and professionally.
Experience
Candidates should possess the following skills:
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Previous experience as a clerk or in a similar role, such as a dental receptionist, is preferred but not required.
- Proficiency in calendar management to coordinate appointments effectively.
- Excellent customer service skills with a focus on guest satisfaction.
- Strong time management abilities to prioritize tasks efficiently.
- Familiarity with QuickBooks is a plus but not mandatory.
- Basic computer literacy is essential for managing reservations and guest information systems.
We invite motivated individuals who are passionate about providing outstanding service to apply for this exciting opportunity as a Front Desk Agent.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Employee discount
Schedule:
- 8 hour shift
Experience:
- Organizational skills: 1 year (Preferred)
Ability to Relocate:
- Tigard, OR 97224: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18
