What are the responsibilities and job description for the Cashier/Customer Service position at Ishaq Trading?
Job Summary
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while efficiently processing transactions. Your ability to communicate effectively and create a welcoming environment will be key to ensuring customer satisfaction and loyalty.
Responsibilities
- Greet customers warmly and assist them with their inquiries or concerns.
- Operate the cash register and handle cash transactions accurately.
- Process sales transactions using POS systems, ensuring all items are scanned correctly.
- Engage in upselling techniques to promote additional products and services.
- Maintain knowledge of store promotions, products, and services to provide informed recommendations.
- Handle customer complaints with professionalism and resolve issues promptly.
- Ensure the checkout area is clean, organized, and well-stocked with necessary supplies.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
Skills
- Strong customer service skills with a focus on creating a positive shopping experience.
- Proficient in retail math for accurate transaction processing.
- Experience with POS systems and cash registers.
- Ability to upsell products effectively while maintaining customer satisfaction.
- Excellent communication skills, both verbal and written.
- Good phone etiquette for handling customer inquiries over the phone.
- Sales-oriented mindset with a passion for helping customers find what they need.
- Previous experience in a grocery store or retail environment is preferred but not required.
Join our team as a Customer Service Associate / Cashier and contribute to creating an enjoyable shopping experience for our valued customers!
Job Type: Full-time
Pay: $16.50 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
Shift:
- 8 hour shift
- Overnight shift
Ability to Commute:
- Napa, CA 94559 (Required)
Ability to Relocate:
- Napa, CA 94559: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18
