What are the responsibilities and job description for the DBHDS - Technical Support Analyst 2 position at ISHMEE?
DBHDS Tech Support
MAX VENDR RATE: $42.65
4 days /week ON SITE required (One remote/week)
Act as a first point of contact for providing technical support to all areas within the organization. Accurately document request history and work in Help Desk Ticketing System; documentation of efforts through the ticketing and inventory management systems. Triage and route advanced second and third tier requests to the appropriate technical personnel.
MAX VENDR RATE: $42.65
4 days /week ON SITE required (One remote/week)
Act as a first point of contact for providing technical support to all areas within the organization. Accurately document request history and work in Help Desk Ticketing System; documentation of efforts through the ticketing and inventory management systems. Triage and route advanced second and third tier requests to the appropriate technical personnel.
Salary : $43
