Front Desk Sales Associate

ISI® Elite Training is an emerging fitness franchise concept currently open, developing, and franchisin
nationally. Our 5 year vision is to have 400 locations in 40 states with over 80,000 members. We have
been recognized by Entrepreneur & INC 5000 as a top emerging franchise in 2022; and Entrepreneur
500 in 2023.

ISI® Elite Training - Owings Mills, MD, 10200 Grand Central Ave, #107, Owings Mills, MD 21117 is
looking for a part time, or full time, fitness front desk sales associate (sales lead) who loves to compete and win as a team
The SALES LEAD will spread the word about our options and solutions to achieve members’ fitness goals. You are motivated and driven to embody the values of:

• Play as a TEAM.
• Do the RIGHT thing.
• Go the EXTRA mile.

High Performing ISI® Elite Training Sales Lead:

• Fun, positive, detail oriented person who can talk to anyone
• Desires to live your best life and help others live theirs
• Competitive and achieve exceptional results
• Team player who wants to work for a world class organization
• Loves providing a first class experience for member
• Solution-oriented and problem-solving mindset
• Passionate about fitness and helping others reach their fitness goals.

At ISI® Elite Training, you will raise awareness of our high energy facility, and build relationships with
members and the community in order to help create a strong member base. You will be responsible for
making sure our member experience is always first class.

Responsibilities & Job Duties of a Sales Lead:

• Deliver and smash membership sales goals
• Consistently, create a welcoming and engaging initial, first moment experience for our member
• Educate prospective members to our dynamic workout solutions for their needs
• Help current members get the most out of their ISI® membership and achieve their goals
• Introduce ISI® to, win over, and build relationships with our community
• Maintains an organized and clean lobby, front desk area
• Responds immediately to members’ and prospective members’ requests, inquiries and concerns
• Executes daily facility sales checklists. Accurately follows facilities’ pre/during/post shift activities
• Support retail sales
• Responsible for processing accurate credit card transactions
• Conducts telephone inquiries, follow-up calls and member care calls. Maintains accurate records using brand sales systems
• Participate in monthly staff meetings; and facility team huddles and meetings. Attend all relevant and mandatory training meetings.

Requirements and Qualities in a Sales Lead:

• High school diploma
• Outgoing, people person. Energized being around others
• Excellent customer service skills. Previous sales or customer service experience working in a quota-driven structure highly preferred
• Demonstrate pattern of increasing responsibilities and impact
• Responsible. Goal and/or quota delivery achievement
• Showcase history of thriving in team environment
• Willingness to work flexible hours

Perks & Benefit

• Passionate, collaborative work atmosphere
• Workout for free
• Fitness casual dress-code
• Ongoing empowerment, leadership and sales training
• Investment in your personal development utilizing world class MBTI & StrengthsFinder tools
• Participation in facility performance based bonus program
• Discount on retail items
• Part time: paid sick time, 401k.

If you are passionate about fitness, love crushing goals as a team, and want to help us impact lives i
our community— we would love to hear from YOU! More specific job duties and requirements can b
provided by the Assistant Facility Manager and/or Facility Manager if you are selected to move forward
in the interview process.

Please submit your resume and cover letter stating why this is the position for you!