What are the responsibilities and job description for the Activities Concierge position at Isla Bella Beach Resort?
Job Duties:
- Greeting guests
- Perform basic administrative/secretarial/reception duties
- Arranging transportation and excursions upon visitor request
- Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation
- Arranging tours and activities
- Making dinner/event reservations for guests
- Obtaining tickets for events
- Arranging special services
- Providing or arranging for general business services for guests
- Maintaining the recreational equipment with regular cleanings and inspections.
- Planning activities and completing activities on a daily basis, such as crafts, games, or special events.
- Assisting guests with special needs to use the recreational equipment, or to enter/exit the area safely.
- Overseeing company safety programs and policies
Recreation Attendant Requirements:
- A high school diploma or GED.
- A minimum of 1 year experience in a resort, luxury resort
- Exceptional customer service skills and ability to thrive in a fast-paced working environment.
- Working knowledge of company safety protocols
- Excellent organizational and time management skills.
- Physical stamina and ability to stand for extended periods of time.
- A calm, friendly demeanor, and good conflict-resolution skills.
