What are the responsibilities and job description for the Bike Shop Office Admin position at Island Bike & Surf?
Company Overview
Island Bike & Surf is Johns Island's only full service bike shop. We are dedicated to providing exceptional products and services to our customers, ensuring they have the best experience possible.
Summary
We are seeking a Bike Shop Office team member at Island Bike & Surf. In this role, you will be integral to our operations, assisting with customer inquiries, managing sales transactions, and supporting our mechanics in providing top-notch service. Your primary role will be to answer phones and emails to coordinate all rental, repair and retail needs for our customers. Your contributions will help us maintain our reputation for quality and customer satisfaction.
Responsibilities
- Assist customers with inquiries and provide knowledgeable product recommendations.
- Manage sales transactions accurately and efficiently at the point of sale.
- Support mechanics with administrative tasks related to bike repairs and maintenance.
- Maintain an organized inventory of products in the shop.
- Communicate with our delivery team to ensure smooth logistics
- Organize delivery/pick up routes with our drivers
- Ensure a clean and welcoming environment for customers.
- Handle customer service issues promptly to ensure satisfaction.
- Perform quick repairs on bicycles (tube and chain replacements)
- Build new bikes
- Assist the GM in all daily requirements pertaining to bicycles, our property, and storage
Requirements
- Experience in retail sales or customer service is preferred.
- Basic mechanical knowledge related to bicycles is a plus.
- Ability to lift 50lbs safely as required.
- Willingness to learn
- Strong communication skills to interact effectively with customers.
If you’re passionate about bikes and looking for a fun new job, join our team at Island Bike & Surf! Apply now to be part of a dynamic environment where your skills can shine.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Supplemental Pay:
- Tips
People with a criminal record are encouraged to apply
Ability to Commute:
- Johns Island, SC 29455 (Required)
Ability to Relocate:
- Johns Island, SC 29455: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17