Archipelago Product Coordinator

The Product Coordinator is a full-time, benefit-eligible, temporary position (through December 31, 2025) and a key member of the Archipelago team. This role is primarily responsible for managing store inventory and overseeing the Point of Sale (POS) system, with a strong emphasis on data entry and attention to detail.  Approximately 50% of this position will be spent on the sales floor as a Customer Service Associate, assisting customers, handling transactions, and providing general support, especially during lunches, weekends, or as scheduled by management.  A typical schedule will be Tuesday-Saturday.

Qualifications:
•    High school diploma or equivalent required; undergraduate degree or relatable             experience preferred.
•    A high level of proficiency with computer-based systems; familiarity with                         inventory management and Excel a plus.
•    Experience in a retail, customer service or inventory management environment.
•    Excellent communication skills and high level of customer service orientation.
•    Enthusiastic energy level, patience, initiative, honesty, and the ability to multi-               task when tasks are demanding.
•    Must work well in team environment and with other departments.
•    Must have keen attention to detail, accuracy in tasks, and ability to complete                 repetitive tasks thoroughly and accurately.
•    Must be available to work on some weekends, evenings and holidays,                           especially during busy periods including summer months and the holiday                       season.
•    Photography experience a plus, but not required.

Essential Functions:
•    Receiving: Prepare products for the sales floor by receiving into inventory,                    pricing and gridding items, and printing tags; facilitate any vendor paperwork to            the Finance team; prepare boxes for recycling; write product descriptions and              put items online for the website, and create gallery wall labels for new fine art               pieces. 
•    Inventory Adjustments: Process vendor check-outs, return to vendor                           adjustments, or other inventory adjustments as needed, and prepare check                   requests for consignment vendors as needed.
•    Annual Inventory Count: Prepare products for annual inventory count,                       manage the different phases and aspects of the physical count, participate in               the count, reconciliation of count and all follow-ups.
•    Sales Floor: Participate in coverage on the sales floor.
•    Product Photography for website: Make or secure high-quality collateral for               website including images and description for products.
•    Web Orders: Process and mail web orders as needed daily or at least two                   times per week; close the Lightspeed Point of Sale (POS) web register and                   provide reporting to the Finance team. 
•    Ordering: Reorder based upon requests and/or regular reports; responsible                 for ordering books for the store and maintaining the book section displays in                 the store.
•    Island Institute Wholesale Order Fulfillment: Fulfill wholesale orders for                   Island Institute publications, most notably the Island Journal magazine, in                     collaboration with the Media Team.
•    Reporting: Run and process monthly consignment report for the Finance                     team, as well as other monthly reports as needed.
•    Events: Provide floor coverage for a minimum of two Art Walks/First Friday                   evenings during the season those evenings occur.
•    Other duties as assigned

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•    Physical demands: While performing the duties, of this job, the employee is required to sit, enter data using computer keyboard and mouse, stand, walk, bend over occasionally and move about the office space as well as between building floors. There is no requirement to lift and/or move weights of more than 30 pounds.  Since the position also involves coverage on the retail floor, must be able to remain on one’s feet for extended periods.
•    Work environment: This position requires a daily presence at the Island Institute headquarters building in Rockland. The noise level in the work environment is usually minimal.