Property Manager

Position Summary:
We are seeking a motivated and detail-oriented Property Manager to oversee and manage a portion of our portfolio of residential vacation rental properties on Hilton Head Island. The ideal candidate will excel in providing outstanding service to property owners and guests, ensuring smooth operations, high-quality standards, and optimal asset value. This role is perfect for a proactive individual with a background in hospitality, tourism, or property management who thrives in a dynamic environment.

Key Responsibilities:

Property Oversight:

• Manage all aspects of assigned vacation rental properties, ensuring high operational and service standards.
• Conduct regular inspections of interiors and exteriors to verify cleanliness, maintenance, and overall condition.

Basic Property Maintenance:

• Perform minor maintenance tasks such as replacing light bulbs, changing HVAC filters, and addressing simple home repair needs.
• Identify and report more complex maintenance issues requiring specialized attention to the appropriate vendors or technicians.

Vendor and Service Coordination:

• Oversee vendor performance and manage service contracts, including maintenance, bi-annual HVAC servicing, and annual preventive maintenance.
• Coordinate housekeeping, repairs, guest requests, and other services while ensuring timely completion of tasks.

Owner Relations:

• Act as the primary point of contact for property owners, addressing inquiries and providing guidance on property improvements, reducing wear and tear, and maximizing revenue potential.

Guest Satisfaction:

• Collaborate with the Reservations, Housekeeping, and Maintenance teams to address and resolve guest concerns promptly and professionally.

Project Management:

• Plan and oversee renovations, inventory management, and annual property reviews, ensuring projects are completed efficiently and within budget.

System and Record Management:

• Use Breezeway or similar platforms to document tasks, submit work orders, and manage invoices and billing for owners and vendors.
• Use Escapia to ensure maintenance holds, property details and vendor information is accurate and up to date.

Budget and Cost Management:

• Demonstrate fiscal responsibility by managing property-related expenses and optimizing operational efficiency.

Qualifications:

• Communication Skills: Exceptional verbal and written communication abilities to maintain productive relationships with owners, guests, and vendors.
• Problem-Solving: Strong analytical and resolution skills to handle a fast-paced, evolving work environment.
• Technical Proficiency: Competence in MS Office and property management software (e.g., Breezeway, Escapia, DormaKaba).
• Time Management: Highly organized with the ability to prioritize tasks effectively.
• Knowledge of Home Systems: Basic understanding of home repairs, electrical, HVAC systems, and amenities.
• Physical Requirements: Ability to lift up to 50 pounds and a valid driver’s license with a clean driving record.
• Flexibility: Availability to work evenings, weekends, and holidays as needed.
• Licensing: A property management or real estate license is preferred but not required at time of hire.

Why Join Us?
You’ll be part of a passionate and professional team dedicated to delivering exceptional service and creating memorable guest experiences. This is an opportunity to contribute to a growing portfolio of vacation rental properties in one of the most sought-after destinations in South Carolina.

Job Type: Full-time

Pay: $60,000.00 - $66,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Evenings as needed
• Holidays
• On call
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Relocate:

• Hilton Head Island, SC 29928: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $66,000