What are the responsibilities and job description for the Players Club Ambassador position at Island View Casino Resort?
The Players Club Ambassador is responsible for assisting guests in all Player Rewards Program transactions in a friendly and professional manner.Promotes membership into the players club, educates patrons on the players club member benefits and privileges.
Assists with slot tournaments. Creates new players club accounts for new members and access account information for existing members. Verifies all guest contact information to include, but not limited to correct name, address, email and telephone contact information. Reviews player account information to address questions regarding account status, tier level and offer qualification.
Assists with slot tournaments. Creates new players club accounts for new members and access account information for existing members. Verifies all guest contact information to include, but not limited to correct name, address, email and telephone contact information. Reviews player account information to address questions regarding account status, tier level and offer qualification.
