What are the responsibilities and job description for the Front Desk Associate position at Islander East Condominiums?
We are looking for an experienced front desk associate with strong customer service and computer skills. Applicants must be able to work a flexible schedule, including holidays and weekends, and have reliable transportation. All employees must pass a criminal background check and drug test. Starting pay is negotiable, based on skill and experience.
Job Responsibilities:
- Monitor traffic in and out of the building and ensure that all visitors and vendors sign in.
- Answer questions from owners, guests/renters, and vendors
- Make reservations and process credit card payments for Islander East’s rental program.
- Record repair requests and dispatch maintenance
- Assist management in maintaining records of insurance and pet vaccinations
- Prepare reports and forms for the homeowner’s association and rental program
Required Skills
- Must be comfortable working with Microsoft Word, Excel, and Outlook
- Must have excellent written and verbal communication skills
- Must be able to operate a 2-line telephone and fax machine
- Must be able to lift up to fifty pounds, on occasion
- Must exercise discretion and become knowledgeable of the policies and procedures of Management, and communicate them in a confident and courteous manner
- Must speak and write fluently in English. Fluency in Spanish is a plus, but not required.
Required education:
- High school or equivalent
Required experience:
- 2 years combined experience in desk services, office administration, customer service and/or conflict resolution.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $14 - $15