What are the responsibilities and job description for the Senior Service Desk Engineer position at Isle of Wight NHS Trust?
Job summary
This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System
Organisations within scope are as follows :
- Hampshire and Isle of Wight Integrated Care Board
- Southern Health Foundation Trust
- Portsmouth Hospitals University NHS Trust
- University Hospital Southampton
- Solent NHS Trust
- South Central Ambulance Service
- Isle of Wight NHS Trust
- Hampshire Hospitals
Location : Across sites, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust (frequency of visits to each site, to be agreed locally)
An exciting opportunity has come for a Senior Service Desk Engineer to join us at Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust. The Service Desk Senior Engineer post is responsible for providing second-line support, dealing with complex technical issues and requests as required, through to resolution. The post sits with in the IT Service Desk and requires a working knowledge on the PHU trusts core IT systems and applications.
Please note, this position has also been advertised on the Portsmouth Hospitals University Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications.
Main duties of the job
About us
Our vision for Single Corporate Services Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.
This vacancy is part of the Single Corporate Services Division.
Why are we changing the way we deliver Corporate Services? Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
Job description
Job responsibilities
The vision for our single corporate services is to :
The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
For further details, please see enclosed Job Description.
Please note your application may be transferred to the Portsmouth Hospitals University NHS Trust Applicant Tracking System (ATS) if you are selected for an interview.
Person Specification
Qualifications
Essential
Desirable