Front Desk Coordinator-Isles Youth Institute (IYI)

The Isles Youth Institute seeks a highly dependable, organized individual with exceptional communication skills to serve as Front Desk Coordinator in a dynamic alternative high school environment.

Responsible for daily “front desk” activities of the Isles Youth Institute (IYI), the Front Desk Coordinator implements procedures and manages reception in ways that support the effective day-to-day operation of IYI. The Front Desk Coordinator serves as a consistent voice and face for IYI students and visitors; handles daily challenges with IYI staff and students; and helps create a functional working and learning environment.

Successful candidates will have the opportunity to join a highly accomplished team at one of the most innovative and successful nonprofit organizations in the region.

Essential Functions

· Serves as initial point of contact for students, staff, and visitors; coordinates visitor and student sign-in and sign-out

· Answers and directs phone calls

· Sorts and delivers mail

· Orders and receives daily lunch for IYI students; maintains kitchen, pantry, and supply closet

· Supports student intake by answering questions, disseminating applications, and coordinating testing and interview schedules

· Assists with data entry

· Supports student recruitment efforts through social media posts and creation of promotional flyers

· Provides general administrative support to IYI staff

Successful Candidates will have proven success in:

· Organizing and balancing many different priorities and responsibilities while meeting daily work requirements

· Responding calmly and effectively to address unpredictable and sometimes urgent needs

· Wearing many different hats to meet changing conditions and changing needs of students, families, staff, and leadership

· Working with people of diverse backgrounds

· Working independently and collegially in a fast-paced, goal-oriented environment

Education and/or Experience:

· High School Diploma or equivalency

· Experience working with urban youth

· Excellent organizational skills and attention to detail

· Strong written and oral communication skills

· Comfort using technology including a desktop computer, phone, copy machine, and large volume of email messages

· Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

· Ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Schedule:

• 8 hour shift

Work Location: In person

Salary : $18 - $20