What are the responsibilities and job description for the Desktop Support Specialist position at Ismile Technologies?
Job Title: IT Desktop Engineer
Locations: Utah, Ohio, North Carolina (Day 1 Onsite)
Start Date: Immediate
Visa: Open to Any Visa
Type: C2C
Experience Required: 4–5 Years
Rate: $25 – $28/hr (Max)
Job Description:
We are actively seeking a skilled IT Desktop Engineer with 4–5 years of hands-on experience to join our team at one of our client locations in Utah, Ohio, or North Carolina. This is a Day 1 onsite role, and candidates must be available to start immediately.
Responsibilities:
- Provide technical support for desktop/laptop systems and peripheral devices.
- Install, configure, and maintain hardware and software.
- Troubleshoot hardware, software, and networking issues.
- Support Windows OS, Office 365, VPN, printers, and mobile devices.
- Assist users with login, application access, and security issues.
- Maintain asset inventory and ensure compliance with IT policies.
- Collaborate with remote teams and escalate complex issues as needed.
Requirements:
- 4–5 years of proven experience in IT Desktop Support/Engineer roles.
- Strong hands-on knowledge of Windows 10/11, Active Directory, and basic networking.
- Experience with imaging, patch management, and troubleshooting tools.
- Excellent communication and customer service skills.
- Ability to work independently on Day 1 onsite.
Job Type: Contract
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $25 - $28
