What are the responsibilities and job description for the Legal Operations Associate position at ISO CLAIMS SERVICES INC?
The Legal, Compliance and Audit (LCA) team at Verisk is seeking a Legal Operations Associate with a primary emphasis on contracting optimization. This role will be responsible for supporting efforts to streamline and enhance Verisk's sell-side contract lifecycle management processes. The best candidate for this position will possess an interest and passion for operational excellence, while having a strong understanding and aptitude for technology and how it can be leveraged to optimize the lifecycle, improve efficiencies, and ensure compliance. The Legal Operations Associate will work closely with internal teams, including Legal, Sales and Sales Operations, Product Management, Information Services & Technology (IS&T), and other departments, to continuously improve sell-side contracting operations and support Verisk's business objectives. In addition to the Associate's focus on contracting operations, other duties and responsibilities may include, but are not limited to, the following :
- Generally implement and support processes and solutions that enable Legal, Compliance and Audit (LC&A) to efficiently execute its day-to-day operations; beyond contracting, enable LC&A team members to focus on their craft and serve customers more effectively by applying the best and right-sized business and technical practices to the delivery of LC&A services
- Participate and partner in requirements gathering and problem-solving with internal stakeholders to contribute towards solutions and recommendations to meet desired departmental and organizational objectives
- Assist in evaluation of technologies and underlying process requirements to assess future needs and make recommendations; identify scalable tools and implement them. Also, drive the use of technology and automation systems to improve department operations.
- Support LC&A learning and development, including inform management of recurring issues or when additional team training may be required; also, develop and coordinate training for LC&A team members on relevant topics and systems
- Participatpate in various special LC&A projects and perform other duties as assigned
- Bachelor's degree and / or the following equivalent work experience :
- Preferably 4 to 5 years of experience (no less than three years) in business operations for a law firm and / or in-house legal department, with particular exposure to and knowledge of contracting and best practices in contract administration. Candidates with a strong project management and / or lean six sigma background will also be considered for the role.
- Demonstrates superior initiative and ensures strict confidentiality at all times
- Excellent analytical skills, with commitment to continuous improvement
- Highly organized and detail oriented, with the ability to work on multiple projects; possess a track record of managing to project plans and managing to timelines and deadlines
- Stellar problem-solving abilities to understand team member pain points and troubleshoot as challenges arise
- Superb communication skills; communicates clearly and is effective with verbal and written communications; adapts communication style to needs of the audience
- Committed team player, with experience in building trust, a strong rapport and collaborative relationships (including with team members in legal, compliance, audit, sales, sales operations, IT, finance, and more)
- Quick and motivated learner, desirous to jump in and take on new challenges to improve work product
- Tech savvy, ideally possessing experience with legal technology systems as well as CLM and CRM tools. Familiar with Smartsheet and Microsoft 365 suite of applications (i.e., Word, Excel, PowerPoint, SharePoint, Teams, Forms, Power Apps, Power Automate, and Power BI)
- Experience with designing, developing, documenting. mapping, and implementing processes and workflow improvements About Us For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster. At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer and Best Employer for Women, testaments to the value we place on workplace culture. We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations. Verisk Businesses Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group. Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and / or expression, sexual orientation, veteran's status, age or disability. https : / / www.verisk.com / company / careers / Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.