Client Support Specialist

Are you ready to join a dynamic team and provide excellent client support while working from the comfort of your own home? isolved Talent Acquisition is seeking a full-time Client Support - Customer Service Rep to join our remote team! In this full-time remote position, you'll usually work during business hours, but the schedule is flexible.

We provide awesome benefits such as 7 paid holidays, Flexible Time Off (FTO), 4.5 Work Week Schedule, a 401(k) option, the opportunity to earn a yearly bonus, flexible spending accounts (FSAs), life insurance, flexible work from home opportunities, a down-to-earth casual environment, a positive team-oriented culture, and the opportunity to earn a monthly housekeeping bonus. Our full-time (40 hours per week) employees also have access to medical, dental, vision, and other insurance options. And the best part? The pay is $16/hour. Don't wait, apply today and join the team at ApplicantPro!

WHO WE ARE

At isolved Talent Acquisition, we're not just a company-we're a driving force in hiring innovation. As part of isolved, a trusted leader in human capital management (HCM), we offer a seamless hiring-to-retention experience that helps businesses attract, hire, and retain top talent effectively. We provide companies with the flexibility to access a standalone talent acquisition solution or a fully integrated HCM platform that connects hiring, HR, payroll, and benefits into one powerful system-isolved People Cloud™.

But beyond technology, we're a people-first company! Our "Win As One" motto isn't just a saying-it's how we operate. We believe that a thriving employee experience translates directly to exceptional customer satisfaction, as customers will only love a company if the employees love it first. That's why we foster a culture rooted in performance, teamwork, integrity, and an experience-centric focus where our employees are empowered to be the heroes our clients need. When you join isolved Talent Acquisition, you're stepping into a company that invests in your growth and champions your success, because when our employees win, we all win. Join us as we continue to lead the way in transforming the future of hiring!

YOUR DAY-TO-DAY AS A CLIENT SUPPORT - CUSTOMER SERVICE REP

As a new Client Support - Customer Service Rep, you are a superhero for overworked HR professionals and hiring managers. You're the first point of contact for most of our clients, answering their calls, responding to their chats, and replying to their emails. When clients call in with a question or glitch, you're quick to pick up the phone and get them straightened out.

Sometimes the issues that come your way can be pretty complex. But that's part of the fun, right? You get to use your creativity and troubleshooting skills to come up with a solution that works best for each client. And if you can't solve the problem on your own, you make sure they get connected with the right person who can help. One of the best things about this role is that you get to make personal connections with our clients. They know that they can count on you to get their questions answered quickly and accurately, and you get to know some pretty cool people in the process. At the end of the day, you feel good knowing that you're an important part of our clients' success!

REQUIREMENTS FOR THIS CLIENT SUPPORT - CUSTOMER SERVICE REP JOB

The abilities required for this full-time position are:

• Above-average computer skills
• Ability to discuss additional features, upgrades, or services with confidence
• Exceptional customer service skills
• At least 1 year of previous experience in a customer-facing business office environment
• Ability to type at a speed of 40-45 WPM with accuracy.

Are you a fantastic communicator over the phone, via email, and through text? Do you love to go above and beyond? Would you like the opportunity to work from home? If so, we want to meet you!

JOIN OUR TEAM TODAY!

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!