What are the responsibilities and job description for the Auto Service Advisors, Writers, Experience Req'd position at Isringhausen Imports?
229 East Jefferson Street, Springfield, IL 62701
AUTOMOTIVE SERVICE ADVISOR / WRITER
Salary Range: $55,000 - $60,000 per Year
Service Advisor Experience Required
Dealership and Era Ignite Operating System Experience Preferred
Walk-in Applicants are Welcome!
Isringhausen Imports is a family owned and operated dealership. We consider customer satisfaction our highest priority. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and community.
We need to hire an experienced Service Advisor / Writer for our busy Service Department. Dealership experience is preferred, but if you have worked in workshops such as: Firestone, Valvoline, Pep Boys, Jiffy Lube, Midas, etc. you may have the experience we require. We are hiring for employees who know how to take care of our customers and leave them with a great feeling about the experience they have had at our Service Department. We value our employees and invest in their success.
What we offer:
$55,000 - $60,000 per year based on experience.- Medical Benefits
- 401(k)
- Paid Vacation
- Career advancement opportunities
Responsibilities - Service Advisor:
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous service
- Advise customers on necessary/suggested services and costs, including special promotions
- Answer technical questions about vehicle problems, warranties, service and repairs
- Oversee administration of warranty claims
- Follow the status of a customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer
- Provide a completely satisfied customer experience
- Schedule appointments for service/maintenance/recall work
Qualifications/Requirements - Service Advisor:
Service Advisor experience required - dealership and Era Ignite operating system experience preferred- Fantastic customer service and communication skills
- Friendly personality
- Time-management skills
- Professional, well-groomed personal appearance and a positive attitude
- Team-oriented and self-motivated
- Able to work with little to no supervision
- Strong computer skills
- Good multitasking and organizational skills
- Clean driving record and valid driver's license
- High school diploma or equivalent
- Please upload your resume. Completing the online assessment will grant you priority consideration!
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
Salary : $55,000 - $60,000
