Sales Director Facilities Management

Key Purpose

We are seeking a highly driven and experienced Sales Director to lead our business development efforts in the Facilities Management (FM) sector. The ideal candidate will have a strong track record in sales leadership, client relationship management, and strategic growth within the FM industry. This role requires a dynamic leader who can drive revenue, develop key partnerships, and expand market share while ensuring exceptional client service.

Key Responsibilities

Sales Strategy & Business Development:

• Develop and implement a comprehensive sales strategy to drive revenue growth in hard and soft facilities management services.
• Identify and target new business opportunities across sectors such as corporate, healthcare, retail, education, and government.
• Conduct market research to understand trends, competitive landscape, and client needs.
• Lead bid and tender processes, ensuring proposals are competitive and aligned with client requirements.
  
  

Client Relationship Management

• Build and maintain strong relationships with key stakeholders, decision-makers, and industry partners.
• Act as the primary point of contact for high-value clients, ensuring satisfaction and fostering long-term partnerships.
• Develop tailored solutions to address client facility management challenges.
  
  

Sales Leadership & Team Development

• Lead, mentor, and manage the sales team, setting clear performance targets and KPIs.
• Foster a high-performance sales culture through coaching, training, and motivation.
• Collaborate with operations, marketing, and finance teams to ensure seamless service delivery and client satisfaction.
  
  

Financial & Performance Management

• Drive sales forecasting, budgeting, and reporting, ensuring alignment with overall business objectives.
• Monitor and analyze sales performance metrics, adjusting strategies as needed to meet revenue goals.
• Ensure profitability by negotiating contracts, pricing models, and service agreements effectively.
  
  

Key Qualifications & Skills

• Proven track record (8 years) in sales leadership within the Facilities Management (FM) industry.
• Strong network and industry connections within the FM, real estate, property management, and corporate sectors.
• Expertise in B2B sales, contract negotiations, and key account management.
• Experience in handling complex sales cycles, bids, and tenders for large-scale contracts.
• Exceptional leadership and team management skills, with a results-driven approach.
• Strong financial acumen, with the ability to develop business cases and assess profitability.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in CRM tools and data-driven sales strategies.
  
  

Preferred Qualifications

• Experience in outsourced facilities services, including hard FM (maintenance, engineering) and soft FM (cleaning, security, catering, landscaping, etc.).
• Familiarity with contract management and compliance regulations within the FM sector.
• Bachelor's degree in Business, Sales, Marketing, Facilities Management, or a related field (MBA preferred).
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at a time
• Must be able to travel
  
  

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $137000 per year- $169000 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.