What are the responsibilities and job description for the Key Account Manager (North Italy) position at ISS IQVIA CSMS GMBH?
On behalf of our Client a global pharmaceutical company, IQVIA is looking for a Key Account Manager who can join an exciting working environment in a dynamic atmosphere areas in the therapeutic area of oncology.
WORKING AREA:
- North Italy
MAIN TASKS AND RESPONSABILITIES:
- Achieve territory sales, growth, and market share targets for assigned brands, and the development and implementation of testing adoption
- Organize scientific meetings as well as presenting to HCPs groups
- Plan and manage customer multi-channel engagements in defined territories
- Execute multichannel customer interactions, build trustful ang long-term customer relationship by applying patient focused global standards
- Monitor and communicate competition activity to upper level
- Enrich the customer understanding by using the SF CRM system
- Utilize the advantages of digital solutions to ensure a holistic customer experience and satisfaction through data driven decisions
- Contribute to design, develop, update and implement tailored action plans for key customers in close collaboration with other involved functions
- Coordinate and collaborate with internal stakeholders to ensure that the customer needs are met
- Track performance through customer and business related KPIs
- Provide input and communicate the customer feedback to brand team for promotional campaigns
WHO YOU ARE:
- Scientific Degree
- At least 5 years of experience in Sales/Marketing functions
- Experience in the Oncology business is mandatory
- Knowledge of the gastro-intestinal and/or pulmonary area will be considered a plus
- Excellent communication skills, analytical thinking, high sense of responsibility and result and data oriented
- Ability to work in a cross functional and complex environment
- Customer orientation with a strong ability to manage difficult situations
- Good informatics skills and strong digital mindset
- Good knowledge of English
- Residence or domicile in province of Milan and maximum availability to travel in the assigned territory
- Role model in “Play to win”, “Collaborate and connect”, “Create value with the customer”, “Be accountable” attributes
TYPE OF CONTRACT:
- Chemical Contract – Permanent
- Company Car
- Sales Incentive Plan
IQVIA reserves the right to evaluate candidates with domicile / residence and work experience / study with requirements responding to the open request. Applications WITHOUT the requirements Will NOT be fully taken into account. Please enter the authorization for the processing of personal data (DL196/2003) - General Data Protection Regulation (13 GDPR 679/16 –) to IQVIA and to transfer those data to IQVIA’s Clients. The research is urgent and is intended for candidates of both sexes (L.903/77).
#LI-CES #LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
