OMAC Americas Commercial Support

Americas MAC/Projects Commercial Analyst

Job Purpose:

Cost Management:

• Prepare and consolidate costs for all tasks and projects undertaken.
• Ensure costs align with client and customer approvals before submission.

Pricing and Budgeting:

• Develop accurate project pricing based on scope and client requirements.
• Create and maintain detailed forecasts and budgets for all ongoing and upcoming projects.
• Regularly track and report budget performance, identifying and addressing variances.

Vendor Coordination:

• Establish and maintain strong vendor relationships.
• Monitor vendor performance to confirm work is delivered per agreed-upon quotes, timelines, and rates.
• Issue Purchase Orders (POs) to vendors after receiving client approvals.

Invoice Management:

• Collect, review, and reconcile all invoices to ensure final costs are accurate and complete.
• Collaborate with the Senior Finance Manager to facilitate timely payments to vendors.

Client Value Delivery:

• Identify and deliver best-value solutions for the client.

Project Activity Management:

• Submit costs for all Moves, Adds, Changes (MAC) and project activities for client and customer approval.

Relationship Building:

• Cultivate strong partnerships with delivery managers to ensure seamless project execution.

Qualifications / Experience

• Ideally the job holder should be experienced in financial costing, strategy planning, vendor management, and building and maintaining client relationships.
• Excellent IT skills required with key knowledge of Excel, Word, PowerPoint and Microsoft Project etc. Knowledge of Webcore systems and processes are essential.

Key Results Areas

Operational

• Attend and actively participate in all required meetings.
• Serve as the primary delivery stream leader for client-administered inquiries.
• Receive and process desk-raise project costings; submit approved costings to Client Admin.
• Meet with client requestors as needed to define project scope and relay relevant information to delivery streams.
• Gather and consolidate subcontractor costs (e.g., movers, IT, carpenters, power, and data) and store them in the client's designated folder.
• Upload all vendor quotes to the workflow system in a timely manner.
• Develop ISS proposals, calculate markups and fees, and submit cost proposals for client approval.
• Act as the client liaison for queries following cost submissions and attend meetings as required.
• Produce and issue works programs for client use when needed.
• Collaborate with delivery streams to address and resolve issues following cost submissions.
• Obtain client project approval and promptly notify the Client Administrator.
• Update the workflow system to reflect completed work and ensure final accounting is accurate and up-to-date.

Client Relationships

• Maintain regular contact with the client representatives to review and resolve operational matters
• Respond rapidly to short term operational issues
• Provide regular updates and management information as required

Health and Safety / Environment

• Bring to the team’s attention any safety issue related to the move
• Conduct day to day operations with due regard to environmental standards, legislation and regulatory requirements.

Quality

• Ensure that the highest quality standards are applied in all areas of day-to-day activity in order to satisfy and maintain ISS Integrated Solutions defined standards and the requirements of external quality verification.

Personal Skills

The following personal skills are seen as critical for the successful performance of the role. Job incumbents need to demonstrate evidence of:

• People Management – the ability to interface with diverse Client's stakeholders and ISS subcontractors
• Customer Orientation – The ability to understand client needs and work politely and diligent. Excellent communication skills.
• Work Standards – The ability to recognize, implement and maintain high standards of excellence in the areas of quality, safety and operational performance within the client account
• Resilience – The ability to maintain an objective and positive focus through periods of high and sustained work pressure
• Decision maker – the ability to make key decisions as and when appropriate during the project life cycle, without waiting for prompting, and prioritize tasks accordingly

Physical Demands & Work Environment

• Sitting at a computer for extended periods of time
• Must be able to work under pressure and time deadlines during peak periods
• Must be able to lift a minimum of 10 pounds

ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $77000 per year - $95000 per year. Final compensation will be determined based on experience and skills and may vary from the above range.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.