What are the responsibilities and job description for the Recruiting Coordinator position at ISS?
Recruiting Coordinator
Hourly Wage
ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of $24 per hour - $25 per hour.
Key Purpose
The Recruiting Coordinator provides administrative and customer service support to internal Hiring Managers, Recruiters and external candidates in an effort to guide and to help resolve any system-related challenges during the hiring process. He/She/They assist with creating job requisitions, online application status changes, Form I9 verifications, internal procedures to complete the hiring process.
Success Criteria
- Support the recruiting program, ensure quality, and identify improvement opportunities for recruitment systems
- Clear linkage between OneISS vision, transformation, and business excellence
- Participate and embrace the development opportunities within group
- Ability to guide colleagues in embracing process improvement measures
- A drive to creative problem solving for new challenges
- An interest in standardizing solutions to recurring challenges
Key Areas of Collaboration and Influence
- Communicate effectively with colleagues at multiple accounts and across the company so that information is disseminated effectively and participate in project groups and meetings as required
- Transfer best practice
- Use the account successes to promote and further develop ISS
- Utilize critical thinkings skills and strategies
Ideal Candidate Experience
- Bachelor’s degree in Human Resources, Communications, or related field preferred
- 2 years of work experience; Service or Call Center experience is ideal
- Familiarity with HRIS, ATS, and/or ATS is essential; knowledge of Paradox, SuccessFactors, JDE, or similar is ideal
- Excellent time management skills with a proven ability to meet deadlines
- Proficient with Microsoft Office Suite, Google Suite, or related software
- Excellent verbal and written communication skills
- Excellent interpersonal skills with a customer service focus
- Collaborative, yet able to work independently
- Knowledge of Facilities Management (FM), Integrated Facilities Management (IFM), Food Services, Restaurants, or similar industries preferred
- Bilingual (English, Spanish) preferred
Key Accountabilities
- Assist hiring managers with issue related to:
- Provide support for hiring and onboarding through the HRIS
- Assist with education and training on system processes
- Background check initiation
- Background check status updates
- E-Verify TNC case follow up and closure
- ATS systems support
- Assist applicants with online application issues and follow up
- Monitor ‘Careers’ voicemail and email
- Oversee paperwork compliance for new hires
- Support Desk assistance via Happy Fox system
Physical Demands & Work Environment
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to work independently with minimal supervision
- This is a hybrid position, mainly remote with some in office workdays.
- Must be able to lift up to 15 pounds at times
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our
industry by example and to positively influence the market wherever we operate.
Salary : $24 - $25
