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Office Services - Mail Room Coordinator

IST Management Services
Boston, MA Full Time
POSTED ON 3/15/2025
AVAILABLE BEFORE 3/14/2026

Overview

IST Management is seeking our next Office Services - Mail Room Coordinator to join the Boston team!  The Office Services - Mail Room Coordinator will be responsible for supporting a large office's incoming and outgoing mail and package workflow, in addition to other support services on-site daily.  Ideal candidates will have prior experience in a mail room, are willing to train, possess a level of professionalism, and are ready to grow in their office services career!  This is a large location, and there is a lot of opportunity for growth!

 

About Us:

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 26 years with operations in over 50 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

 

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

 

Check out istmanagement.com for more info on us! 

 

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off and Bonus Incentives 

 

Hourly Compensation: $20.00/HR USD

 

Schedule: Monday-Friday 8am-5pm

Responsibilities

  • Oversee a centralized Mail Room, in a large office.
  • Responsible for tracking all incoming and outgoing mail/packages, utilizing IST's proprietary software programs.
  • Work order entry into IST's proprietary software programs, as well as the building management's tracking program.
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Ordering office supplies and managing the overall office supply process
  • Consistently adhere to business procedure guidelines
  • Take direction from supervisor or site manager
  • Participate in cross-training 
  • Adhere to all safety procedures
  • Perform other tasks as assigned

Qualifications

  • High school diploma or equivalent (GED) 
  • Customer Service/ Hospitality/ Retail background preferred
  • Professional appearance and demeanor
  • Being detail oriented is a must quality, in our ideal candidate.
  • Keyboarding and windows environment PC skills
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Ability to meet employer's attendance policy
  • A valid drivers license and/or access to reliable transportation to and from work
  • Lifting up to 55 pounds

 

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

 

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary : $20

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