Regional STAR Office Services Associate

Overview

We are seeking an energetic, customer oriented individual with a strong background in providing outstanding customer care to come join our dynamic company as a Regional STAR Office Associate at IST Management Services. This exciting position is located in the Chicago Area (Suburbs). Please note that parking stipend is provided. IST Management Services is a rapidly growing business process outsourcing (BPO) company specializing in providing solutions for the management of digital and physical information through Facilities Management, eDiscovery, and Electronic Document Management services. This is a full-time, direct-hire position.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off

Work Schedule: Monday - Friday 8:00am-5:00pm

Compensation: $18.00 - $21.00 hourly

Responsibilities

Job Requirements:

• Provide support to assigned locations in the Chicago area and suburbs (Downers Grove, Rosemont, Oak Brook, Glenview)
• Operating mail, copy and duplicating equipment; Performing front desk receptionist coverage whenever backfill is needed
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Typing correspondence, filing, copying, entering data, sending and receiving faxes, sorting mail, and other administrative/customer support tasks as assigned
• Shipping and Receiving; Ordering supplies; Mail pickup and delivery runs; Lifting large bundles of mail, overnight packages and shipments of paper
• Handling time-sensitive material, confidential, urgent packages
• Maintain copier equipment; Demonstrating flexibility in satisfying customer demands
• Adhering to business procedure guidelines; Taking direction from Supervisor or Site Manager; Participating in cross-training
• Maintaining all logs and reporting documentation; Adhering to all safety and security procedures
  
  

Qualifications

Qualifications:

• High school diploma or equivalent (GED)
• A valid driver's license and access to reliable transportation to and from work
• Customer Service/ Hospitality/ Retail background preferred
• Excellent customer service relationship management skills; Professional appearance and demeanor
• Excellent attendance and punctuality; Excellent communication skills both verbal and written
• Ability to work effectively individually or in a team environment
• Competency in performing mulitple functional tasks; Excellent computer/PC skills
• Lifting up to 50 lbs with aid
  
  

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.