What are the responsibilities and job description for the Customer Service Sales Representative position at istaffpros?
Summary:
We’re seeking an ambitious, hardworking and friendly Customer Service Representative to be part of our growing team! Our Agency prides themselves in providing top level customer service.
Customer Service Representative Duties:
- Assist with inbound customer calls
- Assist clients to resolve general service inquiries as needed
- Follow-up with existing and potential clients
- Review billing questions with clients
- Perform other duties as assigned
We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service.
The ideal candidate will:
- Have a high-energy, positive approach
- Be able to meet individual performance metrics goals
- Successfully juggle multiple priorities at any given time
- Possess outstanding written and verbal communication skills
- Understand basic product, billing and processing guidelines
- Accept feedback when offered and works well with others
- Have solid computer skills with knowledge of Windows and Microsoft Office
- Bilingual in Spanish is preferred
Education:
- High school or equivalent (Required)
Benefits:
- Competitive guaranteed hourly wage
- Commission and Bonus opportunities
- Health insurance and 401(k) available
- Paid time off
- Licensing and Continuing Education reimbursement
- Paid product training
- Career advancement opportunities
- And much, much more!
This is a Full-Time, permanent position!
Salary : $23
