What are the responsibilities and job description for the Sales Operations Analyst (Commercial Vehicles) position at Isuzu?
This role requires the ability to speak, read, and write in English and in Spanish fluently.
**Job Summary:**
The Sales Analyst will coordinate sales operations including production order taking, shipping, invoicing, payments, and financial activities. They will communicate with various stakeholders to ensure a smooth process from order taking to shipping documentation. Moreover, the Sales Analyst will develop and implement process improvements to achieve sales goals efficiently by researching and analyzing historical orders/sales data.
**Responsibilities:**
- Oversee the end-to-end sales process ensuring accuracy and efficiency
- Administer communication between involved parties to ensure alignment
- Control and maintain the Administration Table with relevant information
- Resolve operational issues during the sales process
- Run production-ordering processes with dealers and trading companies
- Advise dealers on shipment information and shipping documents
- Create re-invoices and pro-forma invoices and ensure on-time payments from dealers
- Monitor and maintain the CV Order Taking System platform
- Design, develop, and update standard operating procedures for sales operations
- Identify improvement opportunities in the sales process and implement solutions
- Conduct data analysis to identify trends and opportunities
- Oversee Fleet Incentive Programs and other incentive programs to achieve sales targets
- Manage daily office activities and assist with travel and meeting requests
- Support the planning and organization of special projects like the ILAC Regional Conference
- Perform miscellaneous job-related duties as assigned
**Qualifications:**
- Bachelor's degree in Business, Administration, Marketing, or related field
- Minimum of three years of experience in a dynamic work environment
- General knowledge of automotive and truck industries
- Familiarity with Latin American customs and business practices
- Proficiency in MS Office applications
- Excellent verbal and written communication skills in English and Spanish
- Strong organizational, problem-solving, and multi-tasking abilities
- Ability to manage multiple projects in a fast-paced environment
**Physical Standards:**
The Sales Analyst position is primarily sedentary in a controlled office environment. The role may require lifting light office materials and reports.
Domestic and international travel up to 25% with overnight stays.
The pay scale for this role is from $63,628 to $79,535. The base salary will be determined based on a variety of factors, such as relevant experience and education.
Salary : $63,628 - $79,535
