What are the responsibilities and job description for the Sales Account Executive position at IT Consulting Services?
Sales Account Coordinator
Responsibilities:
- Account Support: Assist Account and Key Account Managers in managing customer accounts, addressing inquiries, and ensuring client satisfaction.
- Sales Coordination: Support the sales team with order processing, tracking, and ensuring timely deliveries. Maintain accurate sales records.
- Client Relationship Management: Serve as a key point of contact, providing updates and ensuring exceptional service.
- Project & Order Management: Coordinate client needs with internal teams and oversee order processing from entry to fulfillment.
- Product Knowledge: Stay informed on cosmetic products and ingredients to address client queries.
- Sales Reporting: Prepare sales reports, track performance, and manage CRM data.
- Administrative Support: Handle schedules, documents, and meeting coordination for the sales team.
- Market Research: Monitor industry trends, competitors, and customer preferences to support sales strategies.
- Trade Shows & Events: Represent the company at industry events to engage potential clients.
- Client Communication: Maintain consistent client engagement via phone, email, and other channels.
Qualifications:
- Experience: 2 years in sales support, customer service, or account management (preferably in cosmetics/beauty/skincare).
- Education: Bachelor's degree in business, marketing, or related field (or equivalent experience).
- Skills: Strong communication, problem-solving, multitasking, and analytical abilities.
- Technical: Proficiency in Microsoft Office (Excel, PowerPoint), CRM & ERP software.
- Mindset: Customer-focused, proactive, and results-oriented.
- Bilingual in English & Korean
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road
Salary : $55,000 - $65,000