What are the responsibilities and job description for the Administrative Services Assistant position at IT Excel?
Job Details
Responsible for receiving, sorting, and distributing incoming and outgoing mail/packages while maintaining accurate records of shipments, including tracking details. Coordinates with courier services to ensure timely deliveries. Utilizes Microsoft Outlook, Excel, and Word for administrative tasks and efficiently handles customer inquiries via phone, email, and TEAMS chat, providing accurate information and timely issue resolution.
Required Experience:
- 1-2 years of experience in administrative and customer service-oriented role
- High school diploma or GED
- Physical ability to lift and carry packages weighing up to 50 lbs.
- Valid TN driver s license and a clean motor vehicle record (MVR)
- Ability to work individually and as part of a team in a fast-paced environment
- Professional and effective communication skills, verbal and written
- Strong organizational skills, including the ability to prioritize, multi-task, and manage workload to meet specific timeframes and deadlines
- Ability to foster and maintain satisfactory and harmonious working relationship with the team.
- Comfortable using computers and appropriate programs to accomplish administrative activities.
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