PTC - SuccessFactors Onboarding 2.0 Integration

Position Title: PTC - SuccessFactors Onboarding 2.0 Integration Consultant Exception (758700)

Client: Commonwealth of Pennsylvania Pennsylvania Turnpike Commission (PTC)

Location: Hybrid; Remote Off-Site and On-Site in Middletown, PA

Note: This is a hybrid, primarily remote off-site position. The candidate will need to report on-site once per month and will be required to be on-site for the critical phases of the project, such as requirements gathering, solution confirmation, system integration testing, UAT, go-live, and hypercare. In addition to the PA ePATCH background check, PTC requires a National Criminal Background Check prior to engagement start.

Position Summary:

This role will be responsible for designing, developing, implementing, and maintaining integrations between SuccessFactors Onboarding 2.0, SAP HCM, and OnBase systems. The ideal candidate will have a deep understanding of SuccessFactors Onboarding 2.0, SuccessFactors Integration Center, SAP HCM, and possibly SAP PO. We are also looking for someone with strong analytical, communication, and problem-solving skills.

Responsibilities:

• Lead the Onboarding 2.0 project in the design, development, and configuration of integrations between SuccessFactors Onboarding 2.0, SAP HCM, and OnBase (Document Management System).

• Configure and customize standard integrations provided by SAP and SuccessFactors.

• Analyze business requirements and turn those into technical system specifications for integrations.

• Develop and maintain custom integrations as needed, including transformation logic and error handling.

• Perform all levels of testing, including unit, integration, regression, and user acceptance testing.

• Monitor integrations to ensure performance and stability.

• Document all integration processes, configurations, and troubleshooting steps.

• Train other functional and technical resources on how to maintain integrations.

• Provide support to end-users on integration-related issues.

• Participate in project planning.

• Participate in all project meetings.

Preferred Skills and Experience:

• 5 Years: SAP HCM experience and/or SuccessFactors Onboarding 2.0 experience

• 5 Years: SuccessFactors Integration Center experience related to Onboarding 2.0 or SAP HCM

• Experience working with SuccessFactors APIs and integrating those using 3rd party integration systems like Informatica or SAP PO

• Experience transferring Onboarding data to an external HRIS system (specifically SAP ECC)

• Deep knowledge of SuccessFactors Onboarding processes

• Experience using integrations to send documents from SuccessFactors to a document management system like OnBase

• ServiceNow Experience in ITSM, Idea, Project, and Demand module

• ITIL / ITSM practices and methodologies

• Proficient in the Microsoft Office 365 suite including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module

• Bachelor s degree in Business Management, Computer Science, Information Systems, or a related field

• The ability to communicate effectively with functional and technical team members

• SuccessFactors and/or SAP HCM certifications are highly desired