Demo

NAVSEALOGCEN ITSS -Computer user specialist

IT Partners,Inc
Herndon, VA Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 4/21/2025

Computer User Support Specialist

Mechanicsburg, PA, Kittery, ME, or Remote, Full Time

 

Description

The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting the logistics domain.   The User Support Specialist will respond to trouble tickets, provide recommendations, troubleshooting issues and provide support as needed to resolve user issues or to escalate the trouble ticket for resolution by a technical subject matter expert.   

Requirements

Candidate should have at least 3 years of experience in a related information technology environment providing support to users.   Ideally the candidate will have experience supporting the Department of Navy logistics and supply chain business systems or similar custom legacy portfolios.   Active secret security clearance is required. 

·        Ability to troubleshoot and resolve user issues using desk guides and frequently asked questions

·        Exceptional customer service mannerism and attitude

·        Experience with trouble ticketing systems

·        Ability to validate configurations and user setups

·        Strong problem-solving skills

·        Ability to communicate will a wide range of users with varying degree of IT system knowledge and experience

·        Ability to manage multiple trouble tickets and prioritize resolution activities

·        Strong team player with ability to work with project technical resources

·        Experience with JIRA or other documentation tools

·        Background with agile development methodologies

·        Must have or be able to achieve Cyber Security Workforce Certification, IAT-II.

Benefits

Since 1993, ITP has been providing reliable, cost-effective solutions to meet our customers’ goals and objectives in the commercial and public marketplace. We are Women Owned Small Business Certified with a GSA IT 70 Schedule and a Navy SeaPort-e contract. We offer a full range of benefits, Health, 401K, Life, Disability, Student Loan Help, Bonuses...etc.

Smart? Motivated? Ready to roll? You'll feel right at home at ITP. Where creativity is encouraged, initiative is rewarded, and reputations are made. A career here translates into continual opportunities to grow and expand on what you can do as we help clients become high-performance organizations.

There's no better place to grow your career! If you wish to be part of this dynamic opportunity, please apply to this job posting.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a NAVSEALOGCEN ITSS -Computer user specialist?

Sign up to receive alerts about other jobs on the NAVSEALOGCEN ITSS -Computer user specialist career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$45,990 - $56,044
Income Estimation: 
$55,318 - $69,533
Income Estimation: 
$109,702 - $143,233
Income Estimation: 
$150,767 - $193,289
Income Estimation: 
$45,792 - $56,381
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$70,114 - $86,563

Sign up to receive alerts about other jobs with skills like those required for the NAVSEALOGCEN ITSS -Computer user specialist.

Click the checkbox next to the jobs that you are interested in.

  • Customer Service Skill

    • Income Estimation: $38,658 - $67,112
  • Field repairs Skill

    • Income Estimation: $49,252 - $66,096
    • Income Estimation: $56,714 - $74,079
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at IT Partners,Inc

IT Partners,Inc
Hired Organization Address St. Louis, MO Full Time
Seeking a Scrum Master to facilitate a development team supporting TRANSCOM systems. The Scrum Master will facilitate an...
IT Partners,Inc
Hired Organization Address Falls, VA Full Time
We are seeking a Strategy & Change Management Specialist – Senior with at least 5 years of experience in supervising tea...
IT Partners,Inc
Hired Organization Address Falls, VA Full Time
We are seeking a Training Specialist - Middle with at least 3 years of experience in training and development. The ideal...
IT Partners,Inc
Hired Organization Address Falls, VA Full Time
We are seeking an experienced Training Manager with at least 5 years of experience in training and educational roles. Th...

Not the job you're looking for? Here are some other NAVSEALOGCEN ITSS -Computer user specialist jobs in the Herndon, VA area that may be a better fit.

NAVSEALOGCEN ITSS - Database Administrator

IT Partners,Inc, Herndon, VA

AI Assistant is available now!

Feel free to start your new journey!