What are the responsibilities and job description for the IT Tech Support: Entry Level Consultant and Service Coordinator position at IT Radix, LLC?
IT Radix, LLC - Voted one of NJ Biz Best Places to Work!
To apply, send a resume and a cover letter and mention the word "eagle" in your letter to show you read this!
We provide IT support to small and medium businesses in Northern NJ and are seeking an entry level Tech Consultant and Service Coordinator with the right skills and character to join our team. We pride ourselves on a great work environment, with an emphasis on teamwork and top- notch customer service. We create continuous learning opportunities for our consultants and love to be the best at what we do.
If you are smart, interested and have the skills below, we'd love to talk to you.
Solid expertise with the following:
- Windows desktop and laptop
- Mac desktop and laptop
- Microsoft Office Suite business applications (Word, Excel, Power Point, etc.)
- Outlook and a variety of other email programs
- "Smart" device (iphone) capability
- Network basics – firewall, switch, router, internet
- Network troubleshooting skills
Personal attributes:
- Excellent verbal communication
- Highly detail oriented
- Positive
- Outgoing
- Well spoken
- Organized
- Dependable
- Flexible
- Analytical
And of course, the basics:
- Valid driver's license and proof of insurance
- Background check and drug screen required
- Reliable transportation
Responsibilities
- You will be answering client support calls
- Providing technical support to end-users
- Configuring equipment such as PCs
- And also working with our technical tools such as RMM and backup software to manage client computers and infrastructure
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Send us a cover letter describing why you are the right person to make an impact in this position. Include "Eagle" so we know you are detail oriented and spotted this in the job posting!
Education:
- Bachelor's (Preferred)
Experience:
- Office or Tech Support work: 1 year (Required)
Ability to Commute:
- Whippany, NJ (Required)
Work Location: In person