What are the responsibilities and job description for the Documentation Specialist position at IT Resource Hunter?
Job Title: Documentation Specialist
Location: Baton Rouge, Louisiana
Job Type: Contract, Onsite
Position Overview
We are seeking a highly skilled and detail-oriented Documentation Specialist to join our team. In this role, you will be responsible for reviewing and improving current records management policies and procedures, identifying gaps in the management of official records, and ensuring compliance with best practices. You will also play a key role in reviewing technical documentation, including manuals, testing procedures, and user guides related to records management applications. This position offers an exciting opportunity to contribute to the development and enhancement of the agency's records management processes.
Key Responsibilities
Location: Baton Rouge, Louisiana
Job Type: Contract, Onsite
Position Overview
We are seeking a highly skilled and detail-oriented Documentation Specialist to join our team. In this role, you will be responsible for reviewing and improving current records management policies and procedures, identifying gaps in the management of official records, and ensuring compliance with best practices. You will also play a key role in reviewing technical documentation, including manuals, testing procedures, and user guides related to records management applications. This position offers an exciting opportunity to contribute to the development and enhancement of the agency's records management processes.
Key Responsibilities
- Gather and review existing records management policies and procedures used by the agency for handling official records.
- Identify and assess current management practices related to record handling and suggest areas for improvement.
- Review and analyze technical manuals, user manuals, and testing procedures related to records management applications and processes.
- Conduct a gap analysis to identify deficiencies in the current records management practices and propose solutions.
- Participate in data gathering sessions with stakeholders to ensure a thorough understanding of current practices and future needs.
- Generate and communicate project updates and documentation throughout the duration of the assessment.
- Minimum of 5 years of experience in technical writing, business analysis, or training.
- Strong writing and organizational skills with the ability to create clear, concise documentation.
- Exceptional attention to detail and ability to spot gaps or inefficiencies in current processes.
- Proficiency in conducting research and technical writing for complex systems and processes.
- Strong communication skills, both written and verbal, to effectively engage with stakeholders and provide project updates.
- Basic project management skills, with experience in managing timelines and coordinating tasks.
- Problem-solving skills with the ability to identify issues and propose effective solutions.
- Experience with state government IT or business improvement implementation.
- Knowledge of records management program establishment and best practices.
- Background in scanning operations or experience with document imaging systems.
- Strong analytical skills and the ability to assess and improve processes.
- Ability to work independently and as part of a team in a collaborative environment.
- Proficient in document management and project management tools.
- Ability to prioritize and manage multiple tasks effectively.
