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Administrative Assistant

IT Resources
FL Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/2/2025

Education : High school diploma or equivalent (associate or bachelor’s degree preferred).

Experience :

  • Previous administrative experience required.
  • Experience communicating technical issues and outcomes from the business with internal staff and the MSP partner.
  • Strong interpersonal skills with the ability to communicate compassionately and professionally.
  • Exceptional organizational skills and attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn industry-specific software.
  • Ability to multitask in a fast-paced environment while maintaining a calm and supportive demeanor.
  • Discretion and confidentiality when handling sensitive information.

Responsibilities :

  • Act as a point of contact answering phones, emails, and in-person inquiries with sensitivity and professionalism.
  • Maintain and organize client files, ensuring confidentiality and compliance with all regulations.
  • Serve as the business point of contact for technical communication between the business and the MSP
  • Prepare and proofread documents, including obituaries, memorial programs, and service itineraries.
  • Schedule appointments, services, and viewings, and manage the funeral home’s calendar.
  • Support billing inquiries as requested
  • Coordinate with external vendors, such as florists, caterers, and transportation providers.
  • Assist in the setup and preparation of funeral services and memorials.
  • Ensure proper scheduling and logistics for funeral-related transportation (hearse, family vehicles, etc.).
  • Maintain office supplies and ensure the functionality of office equipment.
  • Handle legal and regulatory documentation, including permits and vital statistics forms, with accuracy and timeliness.
  • Ensure compliance with local, state, and federal regulations in funeral service operations.

    • Benefits :

  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holidays.
  • 401(k) retirement savings plan.

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