What are the responsibilities and job description for the Host position at Italian Pie Slidell?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional service. This role requires excellent communication skills and a passion for hospitality, as you will play a crucial part in creating memorable dining experiences.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and seating arrangements efficiently to optimize flow and minimize wait times.
- Maintain an organized waitlist and communicate wait times clearly to guests.
- Answer phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
- Collaborate with servers and kitchen staff to ensure seamless service delivery.
- Assist with guest inquiries, providing information about menu items, specials, and restaurant policies.
- Uphold cleanliness and organization of the front-of-house area, including the host stand and waiting area.
- Handle guest feedback with grace, ensuring any concerns are addressed promptly to enhance guest relations.
Skills
- Previous experience in food service or hospitality is preferred.
- Strong communication skills, both verbal and written, to interact effectively with guests and team members.
- Familiarity with POS systems; experience with Aloha POS is a plus.
- Excellent phone etiquette for handling reservations and guest inquiries.
- Ability to multitask in a busy environment while maintaining attention to detail.
- A genuine passion for guest services and creating positive guest experiences.
- Strong interpersonal skills to build rapport with guests and colleagues alike.
Join us as we strive to provide outstanding service in a welcoming atmosphere!
Job Type: Part-time
Pay: $8.00 - $12.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
Ability to Relocate:
- Slidell, LA 70458: Relocate before starting work (Required)
Work Location: In person
Salary : $8 - $12