What are the responsibilities and job description for the Bilingual Medical Receptionist position at Italy Rehab PT PC?
Job Overview
We are seeking a detail-oriented and organized Medical Receptionist to join our NEW office location in Brooklyn, NY.. The ideal candidate will be responsible for managing front desk operations, providing exceptional customer service, and ensuring the smooth flow of patient interactions. This role requires a strong understanding of medical terminology and administrative processes, as well as a commitment to maintaining patient confidentiality in compliance with HIPAA regulations.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage appointment scheduling and confirm patient visits using electronic health record systems.
- Collect and verify patient information, including insurance details and medical history.
- Assist with administrative tasks such as filing, data entry, and maintaining patient records.
- Handle incoming calls and respond to inquiries regarding services, appointments, and billing.
- Process payments and manage billing inquiries in a professional manner.
- Collaborate with medical staff to ensure efficient patient flow and communication.
- Maintain cleanliness and organization of the office area.
- Utilize software systems such as WebPT, MDland for managing patient information and appointments.
- Health insurance authorizations
Experience
- Previous experience in a medical administrative support role is preferred.
- Familiarity with medical terminology, including ICD-10 codes and Physical therapy terminology is advantageous.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Proficient in office management practices and administrative procedures.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Knowledge of HIPAA regulations to ensure patient confidentiality is maintained at all times.
If you are passionate about providing excellent support in a healthcare setting and possess the necessary skills to thrive as a Medical Receptionist, we encourage you to apply.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Medical Specialty:
- Physical & Rehabilitation Medicine
Schedule:
- Monday to Friday
Application Question(s):
- are you bilingual in Spanish and English??
- Will you be able to commute to Park Slope , Brooklyn, NY?
Work Location: In person
Salary : $16 - $18