What are the responsibilities and job description for the Systems Administrator - FBI LIT position at ITC Federal, Inc.?
Overview
JOB TITLE: Systems Administrator (Mid)
GOVERNMENT AGENCY: Federal Bureau of Investigation (FBI) – Laboratory Division
POSITION INFORMATION: Full-Time Position
LOCATION: Huntsville, AL
POSITION TIMING: TBD; pending contract award
BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending Account (FSA), 11 Paid Federal Holidays, PTO, education reimbursement
ITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government to include the Federal law enforcement community. ITC’s mission is to apply our decades of experience and expertise in information technology and emerging technologies in partnership with our federal customers to help achieve their mission.
ITC Federal is seeking a motivated, career and customer-oriented Systems Administrator to join our team in Huntsville, AL. This is a fast-paced work environment that offers the opportunity to utilize hands-on experience with a variety of IT solutions to solve mission-critical problems supporting the US government.
Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ITC, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.
Responsibilities
- System Administration & Maintenance: Oversee the administration, configuration, and maintenance of Windows Server environments, ensuring system reliability and performance.
- Cloud & Virtualization Management: Manage and support cloud services in AWS and Azure, as well as virtualization platforms such as Hyper-V and Citrix.
- Storage & Backup Solutions: Administer NetApp, Dell Unity, and Dell Avamar storage and backup solutions to ensure data integrity and availability.
- Security & Compliance: Implement and maintain security protocols, including patch management and system updates using WSUS, BigFix, and Microsoft Endpoint Configuration Manager to meet government security standards.
- Incident & Problem Resolution: Troubleshoot system issues, providing timely resolution using tools such as Ivanti, Microsoft Service Manager, and Atlassian for ticket tracking and workflow management.
- Database & Application Support: Manage and optimize Microsoft SQL Server environments, ensuring proper integration with enterprise applications.
- Automation & DevOps Support: Utilize Azure DevOps for system automation, deployment, and infrastructure management.
Qualifications
REQUIRED:
- Active Top-Secret security clearance
- A minimum of 5 year’ of professional experience in Information Technology or a directly related field, preferred; In absence of years of experience, certifications or past work may be used to show the level of experience needed to perform at this level.
- Experience in AWS, Microsoft, Windows Server, Citrix, NetApp, Dell Unity, Dell Avamar, Hyper-V, Microsoft SQL Server, Azure DevOps, Ivanti, Microsoft Service Manager, Atlassian, Microsoft Endpoint Configuration Manager, WSUS, and BigFix.
- Proven experience supporting enterprise hardware, software, and peripherals, specifically Microsoft Office products; and experience providing IT support to users via phone, email, and/or in person
- Knowledgeable with Microsoft Windows 10, basic networking concepts, PC hardware, and COTS software
- Proven excellence in written and verbal communication within a team and with end users, VIPs, team managers, and client managers
- Proven ability to perform job duties independently with minimal oversight, and ability to perform at a high level in a fast-paced, service-oriented environmen
PREFERRED QUALIFICATIONS:
- Bachelor’s degree from an accredited university
- Certifications in lieu of degree include but not limited to: AWS Solutions Architect, Azure Solutions Architect, CISSP, CISM, CASP , etc.
- Experience in scientific/forensic applications is preferred.
- Experience supporting federal law enforcement customers, preferably FBI.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
