What are the responsibilities and job description for the Systems Administrator - FBI position at ITC Federal, Inc.?
Overview
JOB TITLE: Systems Administrator (Mid)
GOVERNMENT AGENCY: Federal Bureau of Investigation (FBI), Infrastructure Services & Back Office Support (ISBOS)
LOCATION: Remote; Employee must reside within a 50-mile radius of Clarksburg, WV in order to be available to come on-site to FBI facilities in Clarksburg, WV for on-call support in the event of an outage or for scheduled maintenance.
POSITION TIMING: Contingent on award; expected contract start date June 2025
BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending Account (FSA), 11 Paid Federal Holidays, PTO, education reimbursement
CLEARANCE REQUIREMENT: Candidate must hold an active Top-Secret clearance
ITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC’s mission is to apply earned expertise in information technology and information assurance/security to assist this client in achieving its mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
ITC is seeking a highly skilled and experienced Systems Administrator to join our team supporting The Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Division. As part of the CJIS Division, you will be instrumental in equipping law enforcement, national security, and intelligence community partners with the critical criminal justice information necessary to protect the United States while ensuring the preservation of civil liberties.
This role will be responsible for diagnosing complex system issues, optimizing system performance, implementing robust security measures, and contributing to the design and scaling of system architectures. The Systems Administrator will work closely with other technical teams to ensure the FBI's infrastructure remains secure, efficient, and scalable to meet future demands.
Responsibilities
- Install, configure, and patch application software on servers, managing updates, and ensuring compatibility across different environments.
- Monitor application performance metrics, identifying bottlenecks, and implementing optimization strategies to maintain system responsiveness.
- Diagnose and resolve technical issues related to application functionality, user access, and data integrity.
- Implement security measures to protect applications from unauthorized access, data breaches, and vulnerabilities.
- Manage application backups, ensuring data recovery capabilities, and implementing disaster recovery plans.
- Manage user accounts, permissions, and access levels within applications.
- Assess future application needs and planning for infrastructure upgrades to accommodate growth.
- Maintain detailed documentation on application configurations, troubleshooting steps, and best practices.
Qualifications
REQUIRED:
- Experience: Minimum of five years working experience with two years of experience with operating systems (Windows, Linux).
- Technical Expertise:
- Knowledge of application architecture and design principles.
- Network troubleshooting skills.
- Experience with application deployment tools and methodologies.
- amiliarity with security best practices.
- Utilize some scripting and automation skills for repetitive task.
- Possess excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Experience working in an Agile organization using Scrum, XP, Kanban, and SAFe.
- Security Clearance: Active Top Secret clearance.
DESIRED:
- FBI Program Experience: Prior exposure to FBI IT/Infrastructure programs and operations is highly desirable, as it will allow for a faster integration into the CJIS Division’s mission and objectives.
- Bachelor’s Degree in Engineering, System Management, Business Administration, or a related field, preferred
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
