What are the responsibilities and job description for the Technical Program Manager position at ITC Infotech (USA), Inc?
Job Details
Greetings from ITC Infotech!
Role - Technical Program Manager
Location - Vancouver, BC, CA
Start Date - Immediate
Job Description:
We are looking to hire a strong technical PM who thrives in fast-paced environments, can manage through ambiguity and complexity, create new processes, and simultaneously support multiple projects and teams impacting a growing global organization.
Principal Duties and Responsibilities:
- Effectively plan, manage and deliver technology projects with agreed upon scope, timeline and budget.
- Collaborate with internal and external stakeholders to ensure solutions meet timeline and business goals.
- Determine resource needs, assigning individual tasks and responsibilities to project team, and developing schedule to ensure timely completion of project.
- Assemble resources and key decision makers from across the organization as needed to deliver defined scope of work and support through go live.
- Utilize project management tools, methods and best practices to assemble project plans that align with expectations of stakeholders and meet business needs.
Qualifications, Skills, Experience and Personal Requirements:
- 8 years in IT; 5 years of project management experience; retail experience preferred.
- Should have strong data background along with project management.
- At least 5 years of work experience specific to the role of Scrum Master
- Experience working with both agile and waterfall delivery methodologies. (SAFe is a bonus)
- Demonstrated experience in managing $500k budgets.
- Ability to successfully manage large teams with competing priorities within deadlines in a complex and rapidly evolving organization.
- Proven experience with enterprise systems (ERP) and application implementation.
- Strong communication skills (both verbal and written) and collaborative
- Ability to harbor trust and build a space for inclusivity
- Must Have: Demonstrated experience of technology tools, including Jira, Confluence, ServiceNow, SharePoint; must have proven track record of supporting large or multiple scrum teams at a time
- Strong analytical and problem-solving skills are necessary.
- Desired: Experience with cloud technologies AWS (Amazon Web Services)
- Desired: Agile certifications (ACP, CSM, CSPO, CSP, CDAP, PSM/PSPO, SAFe)
- Desired: Working experience with Anaplan
About US:
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
Salary : $500,000