What are the responsibilities and job description for the Microsoft Alliance Consultant position at ITC WORLDWIDE?
ITC is on a mission to provide every organization relentless Technical Service and Support for Microsoft Applications.
WFH or an ITC field office
ITC is on a mission to provide every organization relentless Technical Service and Support for Microsoft Applications.
The role
About Us : ITC s seeking a dynamic and experienced Microsoft Alliance Consultant to elevate our Microsoft Sales & Support practice.
Job Summary : The Microsoft Alliance Consultant will be integral in managing partnership lifecycles, overseeing Microsoft Partner Center activities, and ensuring adherence to Microsoft protocols. Your primary responsibilities will include deal registration, CPOR and PAL management, Azure Marketplace updates, and sales pipeline oversight. You will provide performance insights, develop risk mitigation strategies, and support funding initiatives. Building and maintaining strong relationships with Microsoft stakeholders and optimizing operational processes are critical to this role.
Key Responsibilities :
- Primary Contact : Act as the main liaison for the Microsoft CSP program, ensuring all activities align with Microsoft's guidelines.
- Collaboration : Work closely with internal teams and Microsoft to set and achieve strategic goals, ensuring seamless execution of initiatives.
- Community Engagement : Participate in local events and activities to strengthen partner alliances.
- Operational Oversight : Manage Microsoft Partner Center operations, including timely deal uploads, CPOR, PAL, and incentive funding management.
- Process Improvement : Drive enhancements in project management practices to boost program efficiency and effectiveness.
- Marketplace Strategy : Develop and manage marketplace presence, adhering to Microsoft's program guidelines.
- Performance Analysis : Monitor key performance indicators for the CSP program, analyze data to spot trends, risks, and opportunities.
- Risk Management : Identify potential risks in Microsoft programs and implement mitigation strategies to maintain compliance and efficiency.
Requirements
Qualifications :
