RV Account Manager

Description

You want an Account Manager role that ...

• Allows a hybrid work schedule.
• Has a positive work culture - the kind that actually walks the talk. Great people. Supportive. Understands that family is important.
• Provides benefits that don't break the bank and a 401k where even the employer match is 100% vested.
• Let's you go home at night because it's local with minimal travel. A select customer base is even better because "cold calling" is not for you.

You found it! Let's see if it's a match.

We are looking for a candidate who has a passion for building strong relationships and managing key accounts in a dynamic and growing industry. With experience in B2B sales or account management, you will be ready to take the lead in driving growth within the RV industry. Collaborating across teams to deliver innovative, customer-driven solutions that exceed expectations is something you will enjoy. As an Account Manager, you will have the opportunity to represent our company at industry events and trade shows while staying ahead of market trends. This role is ideal for someone who thrives in a fast-paced environment where effective communication, priority management, and impactful results are essential. Join our team and make a real impact in a dynamic and growing industry!

ABOUT THE JOB

SUMMARY

The RV Account Manager is responsible for managing and growing OEM accounts within the RV industry. This individual works closely with RV Business Manager and cross-functional teams to develop and execute sales strategies, achieve revenue targets, and support customer satisfaction. The role involves servicing current accounts, while gaining new business through promoting all ITC products.

CORE DUTIES

Sales Planning & Execution: Collaborate with the RV Business Manager to create and implement a territory sales plan that aligns with revenue and growth goals. Engage with existing customers to support retention and growth of accounts.

New Custom Product Initiatives: Demonstrate ITC’s custom capabilities and oversee customer-driven product initiatives by managing expectations, timelines, monitoring engineering and production processes, and ensuring accuracy in project documentation.

Customer Communication & Support: Act as the main point of contact for assigned accounts, coordinating with the customer care team on quotes, orders, and delivery timelines to ensure seamless service. Work closely with sales, marketing, engineering, and quality control teams to ensure that customer needs are met.

Product Placement & Recommendations: Identify opportunities for new product placements within existing accounts, using a deep understanding of customer requirements and ITC RV product specifications to recommend appropriate solutions.

Technical Advising: Provide guidance on product features and benefits based on customer specifications, performance requirements, and relevant regulations, and act as a knowledgeable advisor on ITC product capabilities and technical considerations.

Reporting & Documentation: Track account activities and significant customer interactions, document sales progress, report upcoming customer production trends and changes to the ITC forecasting and purchasing teams and maintain accurate records of communication. Utilizing a CRM to grow and maintain a robust sales opportunity pipeline, as part of the process to achieve territory revenue goals.

Market Expertise: Build and maintain expert-level knowledge of the RV OEM product. Collaborate with ITC engineering and marketing teams to share this competitive knowledge to help identify new product solutions. Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies.

Customer Events & Trade Shows: Represent the company at customer events and industry trade shows to enhance customer relationships and stay current on industry trends.

Other Responsibilities: Perform additional duties as may be required.

DISCOVER A CAREER YOU LOVE

Benefits

We offer generous paid time off, holidays, competitive health insurance, dental insurance, life insurance, a 100% vested 401k with match, short term disability, education reimbursement, performance incentive program, LinkedIn Learning, the Calm app, employer sponsored community involvement opportunities, company events, ITC Well-Being program, employee assistance program, birth/adoption leave, ITC pontoon and RV rental, and voluntary benefit programs including vision, long term disability, and additional life insurance.

Looking to learn, grow and advance in your career? At ITC, each employee gets 12 hours annually of paid job enhancement training completed during the work day.

Flexibility

We understand family commitments may lead to work interruptions. At ITC, you’ll have the flexibility to take care of important family matters. Plus, we offer hybrid work opportunities for our office team, making it easy to find the work-life balance you’re looking for.

Amazing Culture

Our team loves working hard and having fun! With frequent small events and company wide gatherings, we understand the importance of relaxation and team building. We’re big on respect, and we ensure a workplace free of any discrimination or exclusion.

ITC also teaches and uses the 5 Languages of Appreciation so we can recognize people the way that works best for them. We often hear it’s our culture that keeps people here. It’s kind of a big deal!

ABOUT ITC

ITC is a rapidly growing, family-owned business with a friendly, energized, and team-oriented work environment. By focusing on talented people, advanced manufacturing, and superior engineering, ITC has become a leader across our industries, creating thousands of products for customers who demand impeccable performance.

With a broad range of customers spanning the marine, RV, automotive, architectural, specialty vehicle, and workplace furniture industries, we’re experts in:

• RBG(W) lighting and control
• DC Power & Charging Solutions
• Vehicle Components & Accessories
• Global Manufacturing & Distribution
• Design & Engineering

Entrepreneurial spirit thrives here, bringing innovations and unmatched energy to all we do. From design, to production, to product performance, our solutions are shaped by our specialized experience and unique team.

ITC is committed to providing employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status. All employment decisions are based only on valid job requirements.

Want more info? Visit our website to apply today.

Requirements

JOB DESIRABLES AND REQUIREMENTS

Education/Experience:

Education: Bachelor’s degree preferred; an associate degree or equivalent experience may be considered.

Experience: 5 years of B2B sales or account management experience, ideally in OEM or technical product sales. Experience in the RV industry is preferred. Demonstrated experience with follow up and closing, territory management, prospecting, negotiation, product knowledge, and building strong customer relationships.

Physical Demands:

Physical Requirements: Typical office environment with minimal physical demands.

Travel: Majority of day-to-day travel is within the Elkhart County, IN. and surrounding area with reoccurring trips to the Fort Wayne, IN. area. Occasional visits to out-of-state customer sites or attendance at industry events as necessary.

Knowledge, Skills and Abilities:

Communication & Presentation Skills: Excellent written, verbal, and virtual communication skills.

Motivation & Learning Agility: A creative, self-driven individual with a passion for learning, personal growth, and adaptability in dynamic situations.

Skills: Demonstrated record of sales growth, and proven expertise in account management, relationship building, and negotiation. Time management, and the ability to prioritize will be keys to success.

Team Collaboration: Ability to work effectively across departments and with individuals from diverse backgrounds and areas of expertise.

Technical Proficiency: Microsoft Office Suite, and other relevant business software. CRM and ERP experience a plus. Ability to learn new tools and technologies.

Salary : $70,000 - $80,000