What are the responsibilities and job description for the Laptop Imaging Technician position at ITegrity, Inc.?
ITegrity is seeking a Laptop Imaging Technician to provide a managed approach for a laptop refresh project :
Candidates must have the ability to :
- Create Standard Operating Procedures (SOPs) for staging and deploying new laptops.
- Image new Windows laptops with a standardized image and install non-standard applications requested by users.
- Encrypt laptops with McAfee ePO.
- Add laptops to an Active Directory Domain and troubleshoot
- Tag new laptops with property tags and enter data into a property management system.
- Communicate with end users, following established processes.
- Schedule laptop transition with end user via appointment slots
- Deploy and / or mail imaged laptops to end users.
- Perform printer set up, if needed.
- Supporting customers with the transitioning to their new laptop by assisting with first time login, performing a joint QA check, and transferring data from the old laptop. This may be performed in-person or remotely.
Preferred
Other Requirements
Salary : $45,000-$60,000
Job Type : Full-time
Benefits :Schedule :
Ability to commute / relocate :
Application Question(s) :
Education :
License / Certification :
Work Location : Hybrid remote in Silver Spring, MD 20910
Salary : $45,000 - $60,000
