What are the responsibilities and job description for the Product Information Specialist position at Itel Laboratories Inc?
Job Title:
Product Information Specialist
Date:
2/28/2023
Department/Group:
Product, Data, and Technology
FLSA Status:
EXEMPT
Reports To (position):
Product Information Manager
Grade:
JOB SUMMARY
Responsible for collaborating with vendor partners to build and maintain strong relationships, acquire essential data and samples, and ensure the accuracy and integrity of our database and sample library. The successful candidate will contribute to the seamless flow of information within our organization, supporting data-driven processes.
KEY RESPONSIBILITIES
- Proactively maintain and strengthen relationships with vendor partners.
- Collaborate with vendor partners to secure necessary data and samples.
- Accurately maintain specification and pricing information within the database.
- Manage the import and export of large datasets into the database.
- Conduct data reconciliation on product data from diverse sources.
- Utilize data management software for organizing and managing extensive datasets.
- Research and compile insights on manufacturers, products, and industry trends.
- Conduct research and support data analysis projects.
- Analyze, monitor, and validate data to ensure consistency and reliability.
- Work closely with customer experience department in addressing inquiries related to product data.
- Support team in creation of accurate and compelling product information, including product descriptions, specifications, user guides, FAQs, knowledge base articles, and marketing collateral.
ROLE QUALIFICATIONS
EDUCATION & EXPERIENCE
REQUIRED
- High school diploma or equivalent required, college degree preferred
- Two (2) years of job-related experience required flooring industry experience a plus
- Must be extremely detail oriented
- Must have a high level of proficiency with Excel
- Able to interact with multiple levels of employees as well as external vendors
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong attention to detail and ability to maintain data accuracy and consistency.
- Analytical mindset with the ability to gather and interpret data to drive informed decision-making.
PREFERRED
- Strong analytical skills and proficiency in data tools such as Python and SQL.
- Familiarity with data reporting tools such as PowerBI, Tableau, or similar platforms.
- Experience with data management systems
- Able to travel out of state occasionally – up to 2 nights, 2-4 times per year
KEY COMPETENCIES
- Ability to effectively balance multiple tasks
- Strong interpersonal skills with ability to interact with a diverse range of individuals
- Effective decision making skills
- Strong problem-solving abilities and a detail-oriented mindset
WORKING CONDITIONS/EQUIPMENT USE
- Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.
- Must be able to lift up to fifteen (15) pounds
- Frequent use of office machines to include telephone, computer, and printer
Approved by (Manager):
David Petz
Approved by (HR):
Katlyn Kellum
Date:
8/25/2023
Date
3/13/2023
