What are the responsibilities and job description for the Business Solutions Specialist position at item America?
Join item, the global leader in modular systems for industrial applications. Our award-winning building kit system enhances efficiency, ergonomics, and safety across industries. We empower engineers to push boundaries and bring creative ideas to life with innovative aluminum profile solutions. At item, we inspire limitless possibilities—add your dimension with us!
Your Tasks:
- Installation, regional management, monitoring, and support for Navision ERP system, Dynamics Sales US, and Infor ERP.
- Extend, integrate, innovate, and manage company processes in our Business Solutions.
- Data analysis, integration, and price list management in our Business Solutions.
- Assist the Head of IT & BI in designing and implementing data models, data sets and reports for company needs.
- Assist the Head of IT & BI in supporting and troubleshooting IT incidents and projects for all departments.
- Report to the Head of IT & BI detected initiatives, improvements, savings, and innovation opportunities
- Bachelor's degree in computer science or other relevant field with equivalent combination of experience
- 5 years of professional experience working with CRM systems, Dynamics 365 Sales required.
- 5 years of professional experience working with ERP systems, including Navision 2018, Infor Visual, Infor Cloudsuite, or Infor LN.
- 1 year of professional experience working in full Microsoft 365 environments, Microsoft Azure, and Microsoft Power Platforms.
- 5 years of professional experience administrating business software,
- 3 year of professional experience managing IT partners and vendors. Extremely focused on excellent customer service.
- Structured, attentive to detail, self-driven, quality-oriented, teamwork champion.
- Excellent project management skills.
- Outstanding communication skills with end users, management, and executives.
- Proven skills in processing, integration, and analysis of data.
