What are the responsibilities and job description for the Senior Technical Writer position at Itential?
A company is looking for a Senior Technical Writer to create and maintain high-quality technical documentation for various customer types.
Key Responsibilities :
Identify tools and technologies for delivering self-service documentation to diverse customer personasCollaborate with engineers and product managers to gather information and define documentation requirementsPlan, write, edit, and review technical materials, including tutorials, guides, and troubleshooting articles
Required Qualifications :
Bachelor's degree in Technical Writing, Communications, Engineering, or a related field7 years of experience in technical writing or related fields with a focus on network engineering or DevOps technologiesStrong understanding of network engineering principles and practicesExperience with single-source publishing and content management systemsExperience with documentation tools such as GitHub, GitLab, and Confluence
