What are the responsibilities and job description for the Support Technician position at Itexpertus?
Title: Support Technician
Location: Bay City, Texas 77414
Duration: Long term contract
Description:
· We require the services of 3 Support Technician 1, hereafter referred to as Candidate(s), who meets the general qualifications of Support Technician 1, Technical Services, Help Desk and Operations and the specifications outlined in this document for the client.
· All work products resulting from the project shall be considered "works made for hire" and are the property of the Client and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law.
· The client will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).
· This candidate performs desktop support technical work related to all information technology activities of the client in support of approximately 250 users and 250 endpoints and servers, County infrastructure, services, and applications are largely onsite or on-premises solutions.
· Maintains, analyses, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Typical county systems include a mix of desktops and laptops, and many of the following functions, including but not limited to jail management systems, booking, court records systems, computer aided dispatch, payroll, appraisal district systems, tax and records, financial systems, remote access systems, and other relevant local government systems.
· This position will work under the direction of the Matagorda County Information Services Director and should be able to maintain close working relationships with county employees and department heads.
Additionally, the Desktop Support Technician should be familiar with the following functions:
· Install and configure computer software, hardware, and peripheral equipment.
· Troubleshoot and resolve software and hardware issues quickly and efficiently.
· Set up computers and other office equipment for employees.
· Provide steps to help internal users resolve technical problems.
· Maintain technical support procedures and reports.
· Create accounts for new users and assist with password or login problems.
Job Type: Contract
Pay: Up to $28.00 per hour
Schedule:
- 8 hour shift
Work Location: On the road
Salary : $28
