What are the responsibilities and job description for the Project Manager position at ITG Communications, LLC?
Job Description
The Project Manager – Fulfillment oversees the day-to-day operations/progress of projects, ensuring that all phases of the work are coordinated effectively to ensure projects are performing on time and adhering to quality standards. Acts as a liaison between the client and project team members regarding changes or problems. Coordinates all direct communication with client and contractors.
Requirements:
Education And Experience
Typically requires a bachelor's degree and 5 or more years of experience. Requires 3 years of
Telecommunications installation experience, in progressive leadership positions.
Physical Requirements
Ability to stand, walk, sit
Ability to use hands to handle or feet
Ability to reach with hands and arms
Ability to climb and balance
Ability to stoop, kneel, crouch and crawl
Ability to lift up to 75lbs
Ability to maintain all safety expectations
Ability to drive covered vehicle
Key Competencies, Skills, Abilities
Ability to develop and mentor others.
Management skills.
Teamwork / Leadership skills.
Customer/client orientation.
Ability to build collaborative relationships.
Detail oriented.
Ability to meet deadlines.
Strong computer skills and proficiency in Microsoft Outlook, Word & Excel, Smartsheet.
Responsibilities:
Oversees all local operations in the assigned market, including supervision of employees and contractors to organize and ensure quality of work (aerial and underground), as well as in-home installations.
Coordinates project resources and tracks project progress against established timelines and schedules.
Tracks project progress against milestones, budgetary guidelines, or other performance indicators and prepares and delivers reports to management.
Acts as a liaison between the client and project team members regarding changes or problems.
Selects, negotiates with, and coordinates the work of vendors, contractors, or sub-contractors
Monitors and ensures quality of program deliverables
Works with core team and key field resources to develop and monitor deployment schedule, strategies and tools to support the implementation of programs in the field.
Additional Comments:
ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Company Description
ITG Communications, LLC is a full-service provider of permanently outsourced infrastructure services supporting the broadband cable and wireline telecommunication industries. Our customers are large cable and telecommunication companies who rely on us to provide daily fulfillment services (installation, upgrade and service) and construction and maintenance services supporting their infrastructure and networks.
We are headquartered just outside of Nashville, TN and operate over 30 offices throughout the United States. We employ approximately 1,200 people and own a fleet of 800 fulfillment and construction vehicles. ITG has grown its national footprint by consistently delivering leading quality of service and customer satisfaction scores, while always adhering to honest and ethical business practices.
ITG has developed FUSE, a proprietary state-of-the-art business intelligence tool that allows us to effectively manage labor, dispatch, fleet, inventory, payroll, work order status and human resource management throughout our operations. In addition, our entire fleet is equipped with GPS tracking and drive cam technologies allowing for continuous and seamless contact with our technicians, assuring time commitments are met. We are also dedicated to the safety and well being of our employees, customers and communities in which we work and are committed to the highest standards of safety.
Our biggest asset is our employees, who are the cornerstones of our success. We operate in a culture that supports employee’s lifestyle, safety and career advancement. Our training programs insure our technicians are fully prepared to deliver safe, skillful, efficient and quality services. ITG provides a competitive wage and bonus program and offers a compelling suite of employee health benefits.
ITG’s owners are involved in every aspect of the day to day operations and have set a high standard of quality and professionalism. We share the same drive as our customers – ensuring their subscribers receive timely and courteous services. Our steadfast quality pledge is to ensure our customers and their subscribers are completely satisfied with our performance and the precision of our craftmanship.
ITG Communications, LLC is a full-service provider of permanently outsourced infrastructure services supporting the broadband cable and wireline telecommunication industries. Our customers are large cable and telecommunication companies who rely on us to provide daily fulfillment services (installation, upgrade and service) and construction and maintenance services supporting their infrastructure and networks. We are headquartered just outside of Nashville, TN and operate over 30 offices throughout the United States. We employ approximately 1,200 people and own a fleet of 800 fulfillment and construction vehicles. ITG has grown its national footprint by consistently delivering leading quality of service and customer satisfaction scores, while always adhering to honest and ethical business practices. ITG has developed FUSE, a proprietary state-of-the-art business intelligence tool that allows us to effectively manage labor, dispatch, fleet, inventory, payroll, work order status and human resource management throughout our operations. In addition, our entire fleet is equipped with GPS tracking and drive cam technologies allowing for continuous and seamless contact with our technicians, assuring time commitments are met. We are also dedicated to the safety and well being of our employees, customers and communities in which we work and are committed to the highest standards of safety. Our biggest asset is our employees, who are the cornerstones of our success. We operate in a culture that supports employee’s lifestyle, safety and career advancement. Our training programs insure our technicians are fully prepared to deliver safe, skillful, efficient and quality services. ITG provides a competitive wage and bonus program and offers a compelling suite of employee health benefits. ITG’s owners are involved in every aspect of the day to day operations and have set a high standard of quality and professionalism. We share the same drive as our customers – ensuring their subscribers receive timely and courteous services. Our steadfast quality pledge is to ensure our customers and their subscribers are completely satisfied with our performance and the precision of our craftmanship.
The Project Manager – Fulfillment oversees the day-to-day operations/progress of projects, ensuring that all phases of the work are coordinated effectively to ensure projects are performing on time and adhering to quality standards. Acts as a liaison between the client and project team members regarding changes or problems. Coordinates all direct communication with client and contractors.
Requirements:
Education And Experience
Typically requires a bachelor's degree and 5 or more years of experience. Requires 3 years of
Telecommunications installation experience, in progressive leadership positions.
Physical Requirements
Ability to stand, walk, sit
Ability to use hands to handle or feet
Ability to reach with hands and arms
Ability to climb and balance
Ability to stoop, kneel, crouch and crawl
Ability to lift up to 75lbs
Ability to maintain all safety expectations
Ability to drive covered vehicle
Key Competencies, Skills, Abilities
Ability to develop and mentor others.
Management skills.
Teamwork / Leadership skills.
Customer/client orientation.
Ability to build collaborative relationships.
Detail oriented.
Ability to meet deadlines.
Strong computer skills and proficiency in Microsoft Outlook, Word & Excel, Smartsheet.
Responsibilities:
Oversees all local operations in the assigned market, including supervision of employees and contractors to organize and ensure quality of work (aerial and underground), as well as in-home installations.
Coordinates project resources and tracks project progress against established timelines and schedules.
Tracks project progress against milestones, budgetary guidelines, or other performance indicators and prepares and delivers reports to management.
Acts as a liaison between the client and project team members regarding changes or problems.
Selects, negotiates with, and coordinates the work of vendors, contractors, or sub-contractors
Monitors and ensures quality of program deliverables
Works with core team and key field resources to develop and monitor deployment schedule, strategies and tools to support the implementation of programs in the field.
Additional Comments:
ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Company Description
ITG Communications, LLC is a full-service provider of permanently outsourced infrastructure services supporting the broadband cable and wireline telecommunication industries. Our customers are large cable and telecommunication companies who rely on us to provide daily fulfillment services (installation, upgrade and service) and construction and maintenance services supporting their infrastructure and networks.
We are headquartered just outside of Nashville, TN and operate over 30 offices throughout the United States. We employ approximately 1,200 people and own a fleet of 800 fulfillment and construction vehicles. ITG has grown its national footprint by consistently delivering leading quality of service and customer satisfaction scores, while always adhering to honest and ethical business practices.
ITG has developed FUSE, a proprietary state-of-the-art business intelligence tool that allows us to effectively manage labor, dispatch, fleet, inventory, payroll, work order status and human resource management throughout our operations. In addition, our entire fleet is equipped with GPS tracking and drive cam technologies allowing for continuous and seamless contact with our technicians, assuring time commitments are met. We are also dedicated to the safety and well being of our employees, customers and communities in which we work and are committed to the highest standards of safety.
Our biggest asset is our employees, who are the cornerstones of our success. We operate in a culture that supports employee’s lifestyle, safety and career advancement. Our training programs insure our technicians are fully prepared to deliver safe, skillful, efficient and quality services. ITG provides a competitive wage and bonus program and offers a compelling suite of employee health benefits.
ITG’s owners are involved in every aspect of the day to day operations and have set a high standard of quality and professionalism. We share the same drive as our customers – ensuring their subscribers receive timely and courteous services. Our steadfast quality pledge is to ensure our customers and their subscribers are completely satisfied with our performance and the precision of our craftmanship.
ITG Communications, LLC is a full-service provider of permanently outsourced infrastructure services supporting the broadband cable and wireline telecommunication industries. Our customers are large cable and telecommunication companies who rely on us to provide daily fulfillment services (installation, upgrade and service) and construction and maintenance services supporting their infrastructure and networks. We are headquartered just outside of Nashville, TN and operate over 30 offices throughout the United States. We employ approximately 1,200 people and own a fleet of 800 fulfillment and construction vehicles. ITG has grown its national footprint by consistently delivering leading quality of service and customer satisfaction scores, while always adhering to honest and ethical business practices. ITG has developed FUSE, a proprietary state-of-the-art business intelligence tool that allows us to effectively manage labor, dispatch, fleet, inventory, payroll, work order status and human resource management throughout our operations. In addition, our entire fleet is equipped with GPS tracking and drive cam technologies allowing for continuous and seamless contact with our technicians, assuring time commitments are met. We are also dedicated to the safety and well being of our employees, customers and communities in which we work and are committed to the highest standards of safety. Our biggest asset is our employees, who are the cornerstones of our success. We operate in a culture that supports employee’s lifestyle, safety and career advancement. Our training programs insure our technicians are fully prepared to deliver safe, skillful, efficient and quality services. ITG provides a competitive wage and bonus program and offers a compelling suite of employee health benefits. ITG’s owners are involved in every aspect of the day to day operations and have set a high standard of quality and professionalism. We share the same drive as our customers – ensuring their subscribers receive timely and courteous services. Our steadfast quality pledge is to ensure our customers and their subscribers are completely satisfied with our performance and the precision of our craftmanship.
