What are the responsibilities and job description for the Cable Field Technician position at ITG Communications?
Cable technicians work in homes and businesses to install and repair telecommunications cables, This could be phone lines, internet cables or cable television. Cable Technicians often work directly with the customer, and customer service is a big part of this job, as is the technical know-how to use diagnostic equipment and tools to service telecommunications equipment. Technicians must perform quality control inspections on installations. Good Driving Record with limited tickets, Ability to utilize a 28’ ladder (75lbs), availability to work early/late hours and ability to maintain safe driving practices at all times while driving a Company owned vehicle.
Responsibilities
- Service and trouble-shoot Cable products.
- Responsible for completing work orders and retrieving proper signatures for accurate billing.
- Ensure all installation work is done according to quality standards.
- Report to dispatch according to company procedures.
- Assist with work overflow
- Follow all company policy and procedures.
- Adhere to safety policy.
- Perform Installation work as required
- Perform Quality control inspections
- Helping with training when needed with techs
- Quality Control Inspections on your own work
- Drive Company vehicle
- Install HSD/Cable/Phone Service as per work order
- Communicate with Supervisors and Customers
- Manage Time Effectively and meet scheduled timeframes
Requirements
The formal education and experience for the Cable Technician job description varies according to the nature of the job responsibilities. However the following are commonly required for this role.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations. · Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance. ·
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Additional Comments
ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
